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Associate Systems Engineer

Why E. & J. Gallo Winery?

Recognized by Glassdoor as a "Best Place to Work" two years in a row, we couldn't be prouder of our employees. We are the largest family-owned winery in the world with over 100 brands. We are committed to driving innovation, sustainability, and fostering a culture of collaboration. We look forward to having you join the team! Your Talent & Gallo | A Perfect Pairing

Reporting to the Manager of Operations, you will be a key technical member within Information Technology. The I & O Service Monitoring Engineer is responsible for the support and maintenance of all system monitoring as well as performance monitoring in the Global Command & Operations Center.

What You Will Do

Workflow Automation:

  • Plan, participate and support monitoring and workflow automation projects
  • Work with Enterprise Infrastructure teams to help them define appropriate alerts for their environments
  • Work with the Operations Manager to implement new workflow automation within eyeShare and ServiceNow

Systems Administration:                                                     

  • Maintain and document system configuration as well as all ongoing moves and changes within monitoring environment
  • Assist updates, maintenance or verification of Business Service Maps

Teamwork and Innovation:

  • Work closely with the NOC and Enterprise Operations Technical team to ensure monitoring systems are used effectively and backups are being done appropriately
  • Work with Enterprise Infrastructure and Application teams to help them define appropriate alerts for their environments
  • Work with the Operations Manager to implement new requirements for NOC Technicians
  • Work with the Application Development and Enterprise Operations Technical team to help them understand and implement monitoring for performance bottlenecks in applications

What You Need

  • High School diploma or State-issued equivalency certificate
  • 4 years of experience in NOC, I & O, Monitoring Technology, or automation/transformation experience reflecting increasing levels of responsibility; or Bachelor’s degree plus 2 years of experience in Data Centers, ServiceNow, or automation/transformation experience reflecting increasing levels of responsibility; or Bachelor’s degree in Computer Science, MIS, Math, Engineering or Business Administration plus 1 year of information systems experience reflecting increasing levels of responsibility.
  • Knowledge of sys and event logs within SQL/Oracle/Linux environments.
  • Flexible scheduling; Required to work weekends, holidays, rotating shifts and overtime when necessary.
  • Occasional travel required.
  • Skilled in the use of MS Word and MS Excel at an intermediate level.
  • Experience in Linux/Windows system monitoring and management.
  • Experience with Windows server, Linux, AIX and other UX monitoring.
  • Possesses a basic knowledge of development toolset, development processes, and Quality Assurance methodologies.
  • What Will Set You Apart
  • Knowledge of network computing; client server and service oriented architectures
  • Experience analyzing, supporting, or creating monitoring rules/methods within a NOC/Command Center environment (1400+ servers)
  • Experience participating in or leading automation or workflow projects with various vendor tools, HP, VM, Orion, New Relic, etc
  • Experience investigating, learning, integrating and automating new processes and technologies
  • Strong knowledge of networking concepts and protocols; TCP, IIS, load balancing, LAN/WAN
  • Skillful in Javascript, HTML, and other web-related technologies relevant to ServiceNow Administration
  • Experience effectively presenting information and responding to questions from groups of managers, clients, customers, and the general public
  • Monitoring and Event Management automation
  • Experience with workflow automation technology, e.g., ServiceNow, Puppet or SCCM

Gallo does not sponsor for employment based visas for this position now or in the future

To view a full job description, please click here.

Job Posting ID: 54042 

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Equal Opportunity Employer

Company
E and J Gallo Winery
Posted
03/27/2018
Type
Full time
Location
Modesto, California 95354, US