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Professional 6, Information Technology Job

Req ID: 35619

Western Digital

We deliver the possibilities of data.  YOU define what's possible.

Program Manager Position for ServiceNow

Location: US - Bay Area



The ServiceNow Program manager manages the overall program including budget, forecasting, resources, milestones, issues, reporting, and program delivery.

  • Develop the overall program plan; definition and agreement on scope, success criteria, key milestones, and deliverables.
  • Responsible for overall program status reporting and communications with the ServiceNow steering committee (SC) and stake holds.
  • Identify and mitigate risks throughout the schedule.
  • Facilitate meetings and deliver crisp status updates to all stakeholders.
  • Manage external dependencies and logistics.
  • Provide leadership by example; develop and share best practices across the team.
  • Provide support regarding contracts, vendor management, reporting, financials, change management, etc.



  • Minimum of 7 years project/program management.
  • Bachelor degree or equivalent experience in Computer Information Systems (CIS), Management Information Systems (MIS), Computer Science (CS), or related field.
  • Facilitation skills in leading planning meetings, reviews, and retrospectives.
  • Excellent negotiation and persuasion skills.
  • Superior communications and presentation skills with all levels of the organization including Sr. Executives.
  • Significant prior involvement in writing contracts for and managing relationships with vendors and external resources.
  • Strong customer orientation.
  • Ability to make decisions independently.
  • Exceptional organizational and planning skills.
  • Excellent leadership and proven people skills.



  • Some prior experience with ServiceNow.


At the forefront of flash memory storage, industry-leading SanDisk-branded integrated and embedded solutions deliver the possibilities of data for data centers and mobile devices, enabling fast and reliable data access. SanDisk, WD, HGST and G-Technology brands position Western Digital as the world's target data storage company and flash memory leader. 

Posting Notes: United States (US)  || IT & Facilities ||Experienced ||San Jose, CA ||[[custInternType]] ||.||

Full time
San Jose, California 95101, US