Activities Specialist - The Resort at Pelican Hill

At The Resort at Pelican Hill, we’re proud of our accolades, but we know our employees are our most important asset. Newport Beach’s only Five-Star resort is looking to add Five-Star employees to our team of more than 1,000 hard working, outgoing and dedicated hospitality professionals. If you think you have what it takes to create personalized, memorable experiences for Pelican Hill’s discerning guests from near and far, we want to get to know you.

Position Summary:

The Activities Specialist is responsible for providing an enjoyable and safe environment for guests visiting the pool area and/or participating in planned activities. They provide information and assistance to guests as requested and are familiar with all hotel services, facilities and hours of operation. The Activities Specialist must maintain a professional appearance and friendly attitude toward guests, other employees and management staff.

Job Duties:

·  Provide the proper and safe operation and care of all materials and equipment needed for planned activities.

·  Assist in development of activities schedule showing details of activity, time, place and contact person.

·  Ensure all permissions are obtained when planning activities for children.

·  Ensure all pertinent information is provided involving the care of children is obtained, including medical and/or specials needs.

·  Keep all activities areas clean, sanitized and organized.

·  Follow all safety procedures, provide first aid or CPR and notify Security of any accident or injury.

·  Project an image of friendliness, professionalism and willingness to provide personalized services to guests.

·  Requisition, store and retrieve all supplies and needed equipment prior to start of activity.

·  Address any guest complaints or inconveniencies in accordance with established policies requesting manager assistance if necessary.

·  Maintain a log to inform other staff members of any issues, problems or situation that arise during shift.

·  Strictly adhere to the company’s lost and found policies and procedures.

·  Follow all procedures when responding to any hotel emergency or safety situation.

Minimum Qualifications:

·  Possess current CPR, First Aid and Water Safety certifications.

·  Experience working as an activities coordinator, camp counselor or related position, preferably in a hotel/resort environment.

·  Strong attention to detail and the ability to handle multiple tasks.

·  Excellent communication skills.

·  Ability to work with management staff and other employees in a professional manner.

The Irvine Company is committed to providing equal opportunity in all of our employment practices, including selection, hiring, promotion, transfer, compensation, termination, and training, without regard to race, religion, color, sex, sexual orientation, gender, gender identity, national origin, ancestry, citizenship status, marital status, pregnancy, age, medical condition, genetic information, military and veteran status, disability, or any other basis protected by federal, state, and local law. Reasonable accommodation is available for qualified individuals with disabilities, upon request.

The Irvine Company
Full time
Newport Beach, California 92657, US