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Office Manager I/Practice | Hawkins Family Med *Located in Holly Springs, MS Job


Oversees the daily administration and operation of front desk.  May also include medical records and transcription.  May manage the physician schedules for physician practice.  Models appropriate behavior as exemplified in MLH Mission, Vision and Values. 



Education/Formal Training

Work Experience







Two years’ experience working in a medical office environment.





Associate’s degree


One year supervisory experience. 








  • Ability to understand and prepare complex written materials, such as policy and procedure manuals, equipment manuals and to prepare and analyze statistical and research data.
  • Ability to communicate verbally with all levels of Associates, management, physicians, patients and their family and other customers.
  • Ability to lead and motivate individuals and groups of people toward the accomplishment of work and organization goals.
  • Skill in negotiating with and between individuals and groups of people, including Associates, management and physicians.
  • Ability to plan and schedule tasks and projects and to maintain control of own and others' work flow.
  • Skill in developing and implementing long-range plans and programs.
  • Ability and temperament to work without supervision and to exercise independent judgment in problem solving and in determining action to be taken in emergency/critical situations.
  • Demonstrate leadership qualities/abilities.

Key Job Responsibilities

  • Oversees the daily administration and operation of front desk for the physician practice.  Responsible for record integrity, record retrieval, storage and supervision.
  • Administers, maintains and ensures the accurate documentation of the medical records system. 
  • Supervises, coordinates and participates in activities related to patient registration, and the sorting, filing, retrieval and/or distribution of medical records and information ensuring adherence to general principles, and established procedures and priorities. 
  • Supervises, coordinates and participates in the maintenance of various files, logs and records and ensures accuracy and completeness of information.
  • Prepares statistical reports from existing records as required.  Maintains interface with staff outside of department to resolve problems concerning the disposition of patient medical records and services provided.
  • Assigns duties, supervises and coordinates the activity of medical records, transcription and front desk personnel.  Ensures proper staffing and distribution of assignments to accomplish required tasks.
  • May manage the schedules for all physicians for specified physician practice(s).
  • Maintains and develops a competent, productive, and quality conscious workforce by hiring, evaluating performance, counseling, training, issuing corrective action, and recommending promotion or discharge of department personnel.

Physical Requirements

  • The physical activities of this position may include climbing, pushing, standing, hearing, walking, reaching, grasping, kneeling, stooping, and repetitive motion.
  • Must have good balance and coordination.
  • The physical requirements of this position are: light work - exerting up to 25 lbs. of force occasionally and/or up to 10 lbs. of force frequently.
  • The Associate is required to have close visual acuity to perform an activity, such as preparing and analyzing data and figures; transcribing; viewing a computer terminal; or extensive reading.
  • The conditions to which the Associate will be subject in this position: The Associate is not substantially exposed to adverse environmental conditions; job functions are typically performed under conditions such as those found in general office or administrative work.

Methodist Le Bonheur Healthcare
Full time
Holly Springs, Mississippi 38634, US