Sorry, this job is no longer available.

Instructional Designer Job

Requisition ID: 168997
Work Area: Education and Training
Expected Travel: 0 - 10%
Career Status: Professional
Employment Type: Regular Full Time
Career Level: T2
Recruiter Name: Gene Currie


As market leader in enterprise application software, SAP helps companies of all sizes and industries innovate through simplification. From the back office to the boardroom, warehouse to storefront, on premise to cloud, desktop to mobile device – SAP empowers people and organizations to work together more efficiently and use business insight more effectively to stay ahead of the competition. SAP applications and services enable customers to operate profitably, adapt continuously, and grow sustainably.

Job Overview:

As an Instructional Designer, you will be responsible for creating and maintaining training materials for Concur employees, partners, customers, and end users, which may include online toolkits, classroom instructional material, eLearning/video storyboards, product demonstrations/simulations, custom client content, laboratory guides, certification testing, scripts, and other requisite training material.

This position requires skill in collaborating with multiple members within the team and stakeholder business units, across functional teams, and acting as the project manager and owner responsible for training programs created. This position does not have direct reports, and it will report to the Senior Manager, Learning Services. 


  • Project management, including communicating and reporting project status, resource utilization, and tracking against the team production roadmap.
  • Conducts training needs assessments and recommends training delivery models and programs.
  • Creates curricula as required for on-boarding, new solutions training, continuing education, mentor-mentee programs, post-training reinforcement, and other topics as required (e.g., industry knowledge, corporate vision, etc.).
  • Conducts content interviews with Subject Matter Experts (SMEs) and manages the SME deliverable review process.
  • Gathers alpha and beta feedback and incorporates process improvements into training that enhance student and stakeholder satisfaction.
  • Edits instructional or informational materials for content accuracy, training efficacy, and language professionalism.
  • Work with a wide array of learning and eAuthorware tools including (but not limited to), Captivate, Camtasia, Articulate, Storyline, etc. to create and maintain training deliverables.
  • Delivers presentations, stand up training, online courses or other instruction to trainers, customers, end users, and various groups within Concur.
  • Apply adult-learning best practices and methodology on all courseware designed, developed, and delivered.
  • Design and implement learning objectives and performance tracking for all training deliverables.
  • Develops subject matter expertise on Concur products.
  • Participates on launch and sales readiness teams and provide needed collaboration as required by product management and product marketing.
  • Communicates frequently with people with various technical backgrounds (technical and non-technical).
  • Ability to work independently under minimal supervision or on a team.
  • Provides weekly and monthly status reports on both departmental metrics and personal goals status.
  • Adheres to the learning product design and curriculum specifications

Education, Experience & Training required:

  • B.A. or B.S. Degree in Instructional Design, Communications, English with writing emphasis, or equivalent work experience.
  • 2-3 years’ experience of course development and/or instruction
  • Project Management Tools
  • Experience working with the SCORM standard
  • Must have strong working knowledge of Microsoft application software (e.g., Word, PPT, Excel, etc.)
  • Strong working knowledge of Instructional Design Models (e.g., Bloom’s Taxonomy, Kirkpatrick Levels of Learning, etc.)
  • Accomplished presentation skills

Job Specific Specialized Knowledge & Skills:

  • Ability to set priorities, meet deadlines and work independently.
  • Ability to work in a team environment and be open to change.
  • Must be detail-oriented and accurate.
  • Must be able to maintain confidentiality.
  • Must possess excellent written and verbal communication skills.
  • Ability to communicate with individuals at all levels of an organization.
  • Must be able to provide leadership in a virtual team environment.
  • Strong one-on-one interpersonal skills.
  • Knowledge of Concur Invoice product preferred.
  • Knowledge of Accounts Payable (AP) industry and best practices preferred.

Critical Performance Competencies:

  • Demonstrates different influence styles as appropriate to situation while maintaining positive relationships
  • Builds and maintains trusting relationships with associates 
  • Effectively transfers thoughts and expresses ideas using speech, and listening skills to influences others and gain support
  • Adjust to new, different, or changing requirements
  • Listens with objectivity and checks for understanding
  • Persists despite obstacles and opposition or set backs
  • Competitive, high achiever
  • Strong personal accountability for results
  • Conveys a sense of urgency and drives issues to closure


To harness the power of innovation, SAP invests in the development of its diverse employees. We aspire to leverage the qualities and appreciate the unique competencies that each person brings to the company.

SAP is committed to the principles of Equal Employment Opportunity and to providing reasonable accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team (Americas: [email protected] or [email protected], APJ: [email protected], EMEA: [email protected]). Requests for reasonable accommodation will be considered on a case-by-case basis.

EOE AA M/F/Vet/Disability:

Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, gender, sexual orientation, gender identity, protected veteran status or disability.

Additional Locations :

Full time
Bellevue, Washington 98004, US