Chaplain - Palliative Care



Serves as a part of the interdisciplinary team. Responsible for completing the spiritual assessment/family and planning interventions to meet identified

needs. All activities will be performed in support of the strategy, vision, and values of Phoebe. Nothing in this job description restricts management's

right to assign or reassign duties and responsibilities to this job at any time. All activities must be in compliance with Equal Employment Opportunity

laws, HIPAA, ERISA, and other regulations, as appropriate.


• Adheres to the hospital and departmental attendance and punctuality guidelines

• Performs all job responsibilities in alignment with the core values, mission and vision of the organization

• Performs other duties as required and completes all job functions as per departmental policies and procedures

• Maintains current knowledge in present areas of responsibility (i.e., self education, attends ongoing educational programs)

• Attends staff meetings and completes mandatory in-services and requirements and competency evaluations on time.

• Demonstrates competency at all levels in providing care to all patients based on age, sex, weight, and demonstrated needs. For non-clinical

areas, has attended training and demonstrates usage of age- specific customer service skills.

• Must spend 50-75 percent of work time in patient's residence.

• Possess Georgia Drivers License, liability insurance and reliable transportation.


• Organizational Skills,Communication Skills,Interpersonal Skills,Customer Relations,Read / Comprehend Written Instructions,Follow Verbal

Instructions,Basic Computer Skills.


• General environment: Works in a well-lighted, air-conditioned area, with moderate noise levels.

• May be exposed to limited hazardous substances or body fluids, or infectious organisms.

• May be required to change from one task to another of different nature without loss of efficiency or composure.

• Periods of high stress and fluctuating workloads may occur.



• Master's Degree in Divinity or its equivalent from accredited school (Required)


• 4 - 5 years Experience in hospice or palliative care chaplaincy settings, including care of the imminently dying and their families (Required)

• 0 - 1 year Experience providing spiritual care in a healthcare environment (Required)


• Have near normal hearing; Hear alarms/telephone/tape recorder/normal speaking voice

• Have near normal vision: Clarity of vision (both near and far), ability to distinguish colors

• Have good manual dexterity

• Have good eye-hand-foot coordination

• Ability to perform repetitive tasks/motion


• Occasionally within shift (1-33%) :(Standing,Walking,Sitting,Bending/Stooping,Twist at waist,Pushing/Pulling,Lift/carry up to 20 lbs,Lift/carry >

20 lbs with assistance,Reaching above shoulder)


• Required Certifications/Licensures: Board Certification with Association of Professional Chaplains of other faith-based appropriate board or

eligibility to become certified within 2 years of employment.



Contributes to building a positive team spirit by offering assistance and support to co-workers, communicating clearly and effectively, and collaborating

with others to ensure that team goals are consistently achieved.

Strong performance includes mastery of the following skills and tasks and related behaviors:

• Listens well, gives and welcomes feedback.

• Offers assistance and support to co-workers and works actively to resolve conflicts.

• Communicates with tact and consideration and keeps others adequately informed.

• Effectively expresses ideas verbally and in writing.

• Puts success of team above own interests.


Demonstrates commitment to the highest standards of customer satisfaction by displaying courtesy and sensitivity and responding promptly to customer


Strong performance includes mastery of the following skills and tasks and related behaviors:

• Manages difficult or emotional customer situations.

• Meets commitments, and recognizes and acts on service opportunities.

• Receives and applies feedback to improve quality and service.


Demonstrates the ability to understand and use financial information for the good of the organization.

Strong performance includes mastery of the following skills and tasks and related behaviors:

• Demonstrates careful stewardship of resources and avoids unnecessary expenses and waste.

• Is aware of budgets relating to their area and supports management to ensure budget targets are met.

• Considers most cost effective approaches to work and resource utilization consistent with safety and service values.

• Fosters an environment that encourages fiscal responsibility.


Earns others' trust by demonstrating consistency of values, principles, actions, methods, and outcomes; regarded as an honest person of steadfast

character, lacking in ulterior motives or hidden agendas.

Strong performance includes mastery of the following skills and tasks and related behaviors:

• Is widely trusted.

• Is seen as a direct, truthful individual.

• Will stand up and be counted.

• Consistently acts according to stated values, beliefs, and principles.

• Keeps confidences.

• Accepts personal responsibility and admits mistakes.

• Avoids misrepresenting self for personal gain.

• Can be counted on when times are tough.


Exhibits sound and accurate judgment in decision making.

Strong performance includes mastery of the following skills and tasks and related behaviors:

• Demonstrates a willingness to make timely decisions and includes appropriate people in decision making process.

• Gathers and analyzes information skillfully. Develops alternative solutions and explains reasoning for decisions.

• Works within approved budget and conserves organizational resources.


Promotes and participates in efforts to achieve and maintain uncompromising quality care.

Strong performance includes mastery of the following skills and tasks and related behaviors:

• Monitors accuracy of own and others’ work, systems, and processes, and takes action to ensure that they meet or exceed standards.

• Remains quality conscious over time, maintaining diligence across the long-term.

• Assists with the development or participates in initiatives for quality improvement based on regulatory requirements.

• Modifies and implements procedures to reduce operating time and improve work quality based on evaluation of results.

• Assists departments with developing and implementing initiatives to address root causes of quality issues.


Takes responsibility for own actions, holds self and others to high ethical and performance standards, and continually strives to improve levels of

individual, team, and organizational performance.

Strong performance includes mastery of the following skills and tasks and related behaviors:

• Takes responsibility for own actions and participates in performance improvement efforts.


Measures self against standard of excellence.

• Demonstrates efficient and effective use of organizational resources and seeks ways to improve systems and services.

• Easily adapts to changes in the work environment and manages competing demands.

• Aligns work with strategic organizational goals and upholds hospital standards in self and others.



Understands and fulfills job responsibilities and expectations as defined in the job description.

• Possesses current and comprehensive skill and knowledge to perform all parts of the job effectively and efficiently.

• Exhibits ability to learn and apply new skills, professional knowledge and expertise.

• Requires minimal day-to-day direction to perform responsibilities.

• Acts as resource in area of specialty and is able to share best practices and answer questions as needed.


Displays a commitment to excellence in quality of work.

• Demonstrates accuracy and thoroughness.

• Looks for ways to improve and promote quality.

• Monitors own work to ensure quality; finds root causes of quality problems.

• Owns and acts on quality problems; applies feedback to improve performance.



Provides spiritual care to patients/families.

• Provides spiritual assessment to palliative care patients and their families, including spiritual distress, identifying sources of strength and

meaning, forgiveness and reconciliation, closure and end of life concerns, pain and suffering, life review, and preparation for death

• Develops, describes and advances the plan of care specific to spiritual/emotional issues with the palliative care team; acts as spiritual care

leader to other members of the team

• Chooses and utilizes appropriate pastoral care interventions and counseling techniques targeted to intended outcomes

• Supports and prepares caregivers and families for their role in the care of the patient and addresses conflicts if appropriate.

• Provides grief counseling and bereavement support to patients and families experiencing end of life and loss

• Helps to identify and interpret cultures and faith traditions that impact health care practice and decisions

• Provides religious resources, including prayer, sacramental ministry, rituals, and linkages to community clergy when appropriate

• Facilitates or assists in complex goals of care discussions, family meetings and other conversations about goals, values and

emotional/spiritual/cultural needs


Liaison to community clergy.

• Contacts local clergy on behalf of the patient/family.

• Serves as a resource to local clergy.

Phoebe Putney Health System
Full time
Professional (Non-Nursing)
Albany, Georgia 31701, US