Requisition No: 27712 

Agency: Children and Families

Working Title: HUMAN SERVICES WORKER II - 60073302

Position Number: 60073302 

Salary:  $847.40 - $892.00 

Posting Closing Date: 04/12/2018 

Working Title: Direct Care Aide (Human Services Worker II)

Broadband/Class Code:  31-1013-01

Position Number: 60073302

Annual Salary: $22,032.40 - $23,134.02

Announcement Type: Open Competitive

City: Macclenny

Facility: Northeast Florida State Hospital

Pay Grade/Pay Band: 009 / BB002

Closing Date: February 12, 2018



Job Family: Healthcare Support

Occupational Group: Healthcare Support

Occupation: Psychiatric Aides 31-1013


The minimum bi-weekly salary is $847.40


Current employees will be compensated in accordance with the DCF salary policy.


NOTE:  This requisition will also be used to fill vacant positions which require a Certified Nursing Assistant (CNA) license. 




Join a mental health care team dedicated to  providing support and rehabilitation to people who live with mental illness every day.  We are looking for compassionate individuals committed to the delivery of mental health care services!


Special note:

  • Applicants that meet the minimum employment qualifications for this positon will be notified by email that they MUST complete a behavioral assessment in order to be considered for this position.  Failure to complete the behavioral assessment will result in the applicant being removed from consideration for the current requisition.  When accessing the behavioral assessment, you  MUST  utilize the same email address used to create your People First account in order to ensure a proper name match.


  • As a 24 hour residential treatment facility, direct care staff is required to work a schedule in which the assigned shift will be either an eight hour or twelve hour shift. The selected candidate assigned to an eight hour shift, will be assigned to one of three shifts covering the 24 hour period. This position may be required to work additional mandatory hours which may include working on a scheduled off-duty day or working two eight hour shifts back-to-back, up to a maximum of 16 consecutive hours. Twelve hour shift positions may also require additional hours or schedule adjustments when needed, up to a maximum of 16 consecutive hours. 


  • The selected candidate for this position will be required to complete training in non-coercive strategies and trauma-informed care, first aid and CPR.  Non-coercive strategies include an integrated approach to preventing, de-escalating, and if necessary, intervening when the behavior of an individual poses a threat of harm to themselves and/or others.



As a Direct Care Aide, responsibilities to be performed are  providing residential care, assisting with enrichment activities and supporting the treatment, psychiatric rehabilitation, stabilization and recovery of people with a mental illness. The position is also responsible for developing and maintaining a professional caregiver relationship with people served, and shall not exceed relationship boundaries by developing personal friendships, sharing personal information or exchanging personal items.  The individual selected for this position is expected to treat people served in a respectful manner that preserves their dignity. The selected candidate must work alternate work sites and demonstrate physical skills to ensure optimal operation of this treatment facility. 


This position may be required to work in an area serving civil or forensic residents at the residential treatment facility. The civil services focus is to assist people who have severe and persistent mental illness in successfully functioning in valued roles and environments of their choosing.  Forensic services serves a seriously and persistently mentally ill population with felony charges who have been determined incompetent to proceed to trial or not guilty by reason of insanity.


Minimum qualifications:

  • Six months of experience working in a medical, psychiatric, nursing or child care setting, or in working with developmentally disabled persons; or working in a correctional facility; or
  • College or vocational/technical training from an accredited institution can substitute at the rate of 15 semester, 22 quarter or 360 classroom hours for the required experience; or
  • Current Certified Nursing Assistant (CNA) license.


Duties and Responsibilities: 

  • Service Planning:  Participates in service planning and ensures adherence to plans
  • Daily Living Skills:  Works with resident to ensure completion of daily living activities
  • Crisis Management:  Maintains a safe environment by proactively using verbal and non-verbal communication and intervention skills in accordance with our non-coercive strategies and trauma-informed care.
  • Documentation:  Documents information factually and objectively
  • Observation, Assessment, & Monitoring:  Provides safe and supportive observations, accurate assessments and effectively monitoring residents as assigned
  • Escort & Transport: Escorts and transports residents to appointments, activities, etc. 
  • Activities:  Provides group and leisure activities
  • Advocacy:  Advocates for residents’ recovery
  • Build Relationships:  Builds and maintains appropriate relationships and interactions with residents, families, providers, co-workers


The position will perform all job tasks in accordance with laws, rules, regulations, policies, and requirements applicable to state and federal laws or procedures.


BACKGROUND SCREENING REQUIREMENT:  It is the policy of the Florida Department of Children and Families that any applicant being considered for employment must successfully complete a State and National criminal history check as a condition of employment before beginning employment, and, if applicable, also be screened in accordance with the requirements of Chapter 435, F.S., and Chapter 408, F.S.  No applicant may begin employment until the background screening results are received, reviewed for any disqualifying offenses, and approved by the Agency.  Background screening shall include, but not be limited to, fingerprinting for State and Federal criminal records checks through the Florida Department of Law Enforcement (FDLE) and Federal Bureau of Investigation (FBI) and may include local criminal history checks through local law enforcement agencies.




*DCF Mental Health Treatment Facilities are tobacco free.*


**We hire only U.S. citizens and lawfully authorized alien workers.**





The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace.

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.

VETERANS’ PREFERENCE.  Pursuant to Chapter 295, Florida Statutes, candidates eligible for Veterans’ Preference will receive preference in employment for Career Service vacancies and are encouraged to apply.  Candidates claiming Veterans’ Preference must attach supporting documentation with each submission that includes character of service (for example, DD Form 214 Member Copy #4) along with any other documentation as required by Rule 55A-7, Florida Administrative Code.  Veterans’ Preference documentation requirements are available by clicking here.  All documentation is due by the close of the vacancy announcement. 

State of Florida
Full time
MACCLENNY, Florida 32063, US