Loss Prevention Risk Manager - Chain Food Stores

The largest, regional closeout grocery chain with 40 stores in TN, NC, GA, KY, VA, and AL.

RESPONSIBILITIES

Oversee the companys loss prevention procedures and efforts to safeguard company assets, prevent and minimize theft, and reduce shortages and fraud. Minimize losses by implementing policies and procedures to mitigate risk of employee and customer incidents and accidents. Primary expert in training, auditing, and investigatory needs. Key efforts to reduce shrinkage and increase profitability through proactive training mediums, standardized audits, and resolution of internal and external investigations.

Conduct shrink awareness and loss prevention training to the retail store group, including all district managers, store management, and store associates. Implement and manage the company's High Shrink Action Plan program within designated stores. Perform shrink and loss prevention audits; report results and make recommendations to the retail management group and store personnel. Implement and utilize exception-based software to identify potential loss issues; investigate issues and resolve whether the exceptions are training or integrity based.

Actively investigate concerns related to suspicious losses to determine situational facts; conduct interviews with all parties involved and resolve internal theft matters. Conduct internal investigations when warranted and submit written reports for each investigation to follow established guidelines. Formulate recommendations to avoid future losses and communicate those to the appropriate parties. Serve as a liaison with law enforcement to recover merchandise or cash, prosecute cases, and facilitate restitution when warranted. Attend court as required.

Understand all store systems related to inventory movement and associated functions that can cause shrink, POS systems, inventory management, cash management, loss prevention, and operations policies.

Expertise in all physical alarm systems, CCTV, and the supporting programs of each. Be aware of prototypical standards and ensure all related tools are properly placed and scoped in all stores. Manages all third-party relationships pertaining to Loss Prevention or Safety.

Reports To: Chief Operating Officer.

QUALIFICATIONS

BS or related experience.

3+ years of multi-store experience.

Wicklander Zulawski or Reid interview training certification.

OSHA Certification maintained multi state, Food Safety Certification multi-state.

Ability to facilitate group training sessions, competent public speaking skills.

Analytical skills sufficient to conduct research, determine relevance of information, and interpret meaning.

Investigation, interview and interrogation skills

Financial analysis skills sufficient to interpret operating statements and other financial data.

Frequent Travel required.

Reports To: Chief Operating Officer

$75-80K, Company Profit Sharing, Health, Dental, Vision and Life Insurance, Short Term Disability and Life Insurance, PTO, and Access to Company Car.