Help Desk Analyst
Robert Half | Independence, OH, 44131, USPosted 10 days ago
Description
Classification: Help Desk Analyst
Compensation: DOE
You might be interested in Robert Half's new job opening for a Help Desk Analyst, if you want to work in an innovative and fast-paced work environment at a company in the Service industry. If you're a creative with a talent for solving both routine and unique problems, you might be right for this job. You will thrive in this position if you can support local and field users with a highly visible role that has a positive impact on both the department and the company. Located in Seven Hills, Ohio, the Help Desk Analyst opportunity is a long-term contract to permanent role.
Your responsibilities in this role
- Provide IT assistance for operating systems, productivity software, and a variety of other software applications used internally
- Diagnose recurring technical issues and implement solutions to address the root of the problems
- Independently investigate and implement solutions to technical issues
- Assist and follow up on technical help tickets submitted via phone, email, and walk-ups