Desktop Support Analyst
Robert Half | Lincolnton, NC, 28092, USSalary Range:$41,000 – $55,000 Salary range estimated by Zippia
Posted 14 days ago
Description
Ref ID: 03200-0012610349
Classification: Desktop Support Analyst
Compensation: DOE
Classification: Desktop Support Analyst
Compensation: DOE
You'll be a good fit for this position if you excel at explaining intricate technical information to the non-technical user. Candidates who consider themselves to be driven individuals who are most productive in an active and positive environment will be great fits for this job. Robert Half has a Desktop Support Technician role with a company in the Construction/Contractor industry that may be the position for you, if that sounds like you. Motivated candidates with effective problem-solving abilities will be the best fit for this position. This Desktop Support Analyst role is a long-term contract / temporary to hire opportunity based in the Lincolnton, North Carolina, area.
How you will make an impact
- Supply computer desktop support in accordance with established policies and procedures
- Interface regularly and effectively with ticket submitters
- Match hardware repairs with the appropriate vendors
- Rectify computer problems, and suggest appropriate action/solutions
- Keep up, explore, and fix computer systems, hardware, printers, and computer peripherals
- Create records of daily data communication transactions, issues and remedial actions taken or installation activities
- Offer your support on a variety of computer hardware and software issues by identifying, researching, and resolving technical problems