Desktop Support Analyst

Desktop Support Analyst

Robert Half | Lincolnton, NC, 28092, US
Salary Range:$41,000 – $55,000 Salary range estimated by Zippia

Posted 14 days ago

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Ref ID: 03200-0012610349

Classification: Desktop Support Analyst

Compensation: DOE

You'll be a good fit for this position if you excel at explaining intricate technical information to the non-technical user. Candidates who consider themselves to be driven individuals who are most productive in an active and positive environment will be great fits for this job. Robert Half has a Desktop Support Technician role with a company in the Construction/Contractor industry that may be the position for you, if that sounds like you. Motivated candidates with effective problem-solving abilities will be the best fit for this position. This Desktop Support Analyst role is a long-term contract / temporary to hire opportunity based in the Lincolnton, North Carolina, area.

How you will make an impact

  • Supply computer desktop support in accordance with established policies and procedures
  • Interface regularly and effectively with ticket submitters
  • Match hardware repairs with the appropriate vendors
  • Rectify computer problems, and suggest appropriate action/solutions
  • Keep up, explore, and fix computer systems, hardware, printers, and computer peripherals
  • Create records of daily data communication transactions, issues and remedial actions taken or installation activities
  • Offer your support on a variety of computer hardware and software issues by identifying, researching, and resolving technical problems