Lead Operations SpecialistAutodesk, Inc. | Chambers, AL, US
Posted 18 days ago
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Lead Operations SpecialistApply locations Bengaluru, IND Pune, IND time type Full time posted on Posted 3 Days Ago job requisition id 23WD67886
Job Requisition ID #23WD67886
Are you a passionate and experienced Marketing Operations Analyst who is enthusiastic about enabling our education sales and marketing teams to perform at their peak efficiency? If yes, then read on! As part of the Marketing Operations team, you will be responsible for finding creative, yet pragmatic solutions to lead flow issues. You will help define, document and oversee adoption of lead management workflow processes, and be the primary escalation point for routing and data issues. As a n effective communicator who works collaboratively and is driven by data you are continuously seeking opportunities for improvement.
Monitor AEX lead management processes by resolving lead/campaign routing issues
Maintain AEX lead queues ensuring prompt follow up and optimized funnel hygiene
Support the delivery and management of partner assigned leads
Provide support to AEX marketing by managing the list upload process ensuring that data meets the minimum data requirements, has been standardized, validated, and mapped correctly. Confirm success of upload
Monitor & troubleshoot; lead flow, system availability, lead quality, account mapping and initial assignment to AEX sales/partners
Change Management – Drive awareness and alignment to global/regional processes and assist with the maintenance of lead management documentation/wiki
Contribute to QBR planning/preparation, generate lead lifecycle reports as requested. Proactively analyze data to identify volume/expansion gaps, risk, growth opportunities, access health of system data, standardizing or enhancing where possible
Bachelor’s Degree and 3+ years of experience in lead management and marketing operations in a B2B marketing setup, is required
A self-starter who is flexible and resilient. Is comfortable with ambiguity and adaptable to a high-change environment
Strong communication skills with attention to detail and an ability to understand and translate technical business requirements
Strong knowledge of Salesforce, Marketo and other lead management systems a plus
Strength in identifying data patterns that need improvement with processes
Comfortable working in a multicultural environment, across different time zones and geographies
Demonstrated ability to define and track KPIs and other measurable success criteria
Experience thinking analytically and strategically about issues and influencing stakeholders
Proficiency in problem solving and communicating about issues with individual stakeholders and teams
Ability to quickly comprehend business requirements and define and manage the tactical plan necessary to meet them
At Autodesk, we're building a diverse workplace and an inclusive culture to give more people the chance to imagine, design, and make a better world. Autodesk is proud to be an equal opportunity employer and considers all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender, gender identity, national origin, disability, veteran status or any other legally protected characteristic. We also consider for employment all qualified applicants regardless of criminal histories, consistent with applicable law.
Are you an existing contractor or consultant with Autodesk? Please search for open jobs and apply internally (not on this external site). If you have any questions or require support, contact Autodesk Careers .
Salary is one part of Autodesk’s competitive package. Offers are based on the candidate’s experience and geographic location. In addition to base salaries, we also have a significant emphasis on discretionary annual cash bonuses, commissions for sales roles, stock or long-term incentive cash grants, and a comprehensive benefits package.
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