Full Time operations Ambassador

Full Time operations Ambassador

Hotel The Noblemen | Amsterdam, Noord-Holland, NL

Posted 21 days ago

Apply Now


HOTEL THE NOBLEMEN In May 2021, Hotel The Noblemen opened its doors. Located in a monumental canal house on the Leidsegracht, this fully renovated luxury boutique hotel boasts 13 unique guest rooms and a beautiful spa facility. Explorers, inventors, philosophers, scientists and artists - each one of the 13 unique rooms represent a great Nobleman of The Dutch 17th Century. With its luxury interior and prime location, Hotel The Noblemen is the ultimate luxury boutique hotel of today , with a soul fueled by the history of yesterday . We are looking for a part-time Hotel Ambassador, who is able to perform in many different functions. It is a very flexible position in a small boutique design hotel with a young and commited team. JOB DESCRIPTION We are looking for someone to assist us in all aspects of the hotel operations – check in, check out, breakfast, guest relation, concierge and more. You will be the main point of contact with the guest; helping to create the ultimate luxury experience. You will work as part of a young and motivated team and be part of a newly opened hotel – meaning you will have the chance to help shape the evolution of the guest experience through your input, which is always highly appreciated Your job tasks will include: ° Front Office (conducting check in's and check out's) ° F&B service (breakfast and room service) ° Recommending restaurant/activities for guests – help to plan their days ° Guest relations – in-room set ups and personalized gifts ° Address customer requests, questions and complaints • F&B ° Preparing breakfast for in-room breakfast experience ° Responding to and conducting in-room drink/snack orders • Spa ° Make reservations for our Spa Facility ° Prepare Spa for guest • Housekeeping ° Supervisor role of checking the rooms after cleaning, and final adjustments QUALIFICATIONS • Strong experience within HORECA • Fluent in English, other languages are a plus • Attention to detail • Guest oriented • Team worker GENERAL DETAILS • 40 hour workweek • Approximately 5 shifts a week, weekends and/or weekdays • Shifts from 07:30-15:30 or 15:00 - 23:00 • €2000 bruto per month • Food during shift provided QUALIFICATIONS • Preferrably experience within HORECA • Fluent in English, other languages are a plus • Attention to detail • Guest oriented • Team oriented