CanadaKarta Group | Toronto, ON, CA

Posted a month ago

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    Job Category: Economic Development, Arts & Culture Division & Section: Economic Development & Culture, EDC Museum & Heritage Services Work Location: Fort York National Historic Site, 250 Fort York Boulevard & 100 Garrison Road (This is not a hybrid position) Job Type & Duration: Full-time, Permanent Vacancy Hourly Rate: $44.41 - $48.68 Shift Information: 35 hours per week, Occasional evenings and weekends Affiliation: L79 Full-time Number of Positions Open: 2 Posting Period: 17-Oct-2022 to 28-Oct-2022

    Job Description:

    Are you passionate about coordinating community-led initiatives and connecting with diverse audiences? Do you like to find new ways to connect people, communities and culture, ensuring vibrant and inclusive museums that are accessible to all? At the City of Toronto, Museum Coordinators support museum operations, staff, and the public to ensure the success of the City's network of municipal museums.

    If you are committed to inclusive practices, this will be an exciting opportunity for you to join the Toronto History Museums' team as we embark on an ambitious and intentional change journey to decolonize the City’s museums and create community spaces that are inclusive to all.

    This role is grounded in advancing commitment to Indigenous Reconciliation, decolonisation, Anti-Oppression, Anti-Racism, Anti-Black Racism, equity and diversity. The Coordinator will embrace and support the work of Awakenings, Toronto History Museums' most recent program which uses storytelling to connect people through art, creativity, culture, and innovation. They also will help to encourage and inspire the Museums team as we work towards fulfilling the goals of the Toronto History Museums' Strategic Plan.

    Major Responsibilities:
    • Oversees museum operation, provides staff direction, strategic planning, development and coordination of programs for clients and the community.
    • Conducts the appropriate analysis to initiate and develop plans to ensure effective and efficient operational planning and service delivery.
    • Identifies, nurtures and administers community partnerships to ensure that cultural diversity of the city is reflected in the programs.
    • Maintains relationships with various client groups, including teachers, group leaders, volunteer organizations, community partners, arts groups and business partners.
    • Develops and delivers new interpretive, educational and exhibit programs for a variety of client groups in response to changing environmental and demographic factors.
    • Ensures a high quality of public service through the evaluation of client needs and coordination of on-site response.
    • Ensures the mission and mandate of the museum are met, and develops a long term plan for the facility in accordance with the section/division strategic plans and objectives.
    • Develops and implements strategies to involve under-represented and under-served communities in the museums.
    • Plans, develops, administers, evaluates and coordinates the museums’ existing interpretive services and other public services.
    • Assists in recruiting, selecting, training and monitoring service delivery of part-time Recreation staff.
    • Schedules the work of staff, trains and motivates staff and volunteers in the museum.
    • Develops and implements quality service delivery standards, fiscal management strategies, and sound financial management emphasizing internal control to meet the needs of customers and to achieve revenue targets.
    • Provides input into and administers assigned operating budget, ensuring that expenditures are controlled and revenues are collected and deposited, in compliance with corporate finance policies and procedures.
    • Maintains records related to budget administration.
    • Prepares contracts and invoices for room rentals.
    • Assists the Division in the planning and completion of grant applications and budget reports.
    • Improves operational performance through evaluating expenditures and attendance figures, and adjusts operations accordingly.
    • Ensures compliance with safety and security matters under Occupational Health and Safety legislation and divisional safety and security policies, including work place accommodations.
    • Communicates with a variety of client groups and liaises with stakeholders and contributes to the development and implementation of marketing activities for the museums and for special projects as assigned.
    • Assists with the research and application/ contract preparation for fundraising and sponsorship opportunities for major cultural events and initiatives.
    • Prepares materials for marketing the museum, and other special projects that may include Doors Open Toronto, and other municipal initiatives.
    • Participates in outreach programming and promotion of museum related programs and events

    Key Qualifications:

    Your application must describe your qualifications as they relate to:

    • Post-secondary education in a discipline(s) such as museum studies, history, arts administration, education, cultural site management, etc., or an equivalent combination of education and experience.
    • Considerable experience coordinating a range of tasks, including programs, events and staffing in a museum or community arts environment.
    • Experience nurturing community partnerships that advance equity, and providing excellent customer service to a variety of internal and external stakeholders with a commitment to the community.
    • Considerable experience with data in a performance-oriented environment, including evaluating programs, administering program budgets, and tracking and reporting on metrics such as visitor attendance and revenue.
    • Experience in providing work direction, guidance and training to employees and volunteers, and working with contractors.

    You must also have:
    • Ability to engage equity deserving communities in impactful ways.
    • Ability to promote and foster teamwork, provide opportunities for learning and growth, and establish customer service excellence.
    • Ability to work flexible hours, including evenings and weekends.
    • Ability to be flexible and multi-task in a creative environment with competing deadlines, to prioritize and complete tasks to a high standard of excellence.
    • Excellent oral and written communication skills to communicate effectively with senior management, consultants, staff, Council Members and external community stakeholders.
    • Knowledge of change management, creative and strategic thinking skills to support policy development, change activities and to support decision-making.
    • Excellent interpersonal, problem solving and conflict resolution skills, with the ability to exercise sound judgement and political acuity in the decision-making process.
    • Knowledge of relevant employment legislation, including Employment Standards Act, Ontario Human Rights Code, Occupational Health and Safety Act, and Accessibility for Ontarians with Disabilities Act.
    • Ability to support the Toronto Public Service values to ensure a culture that champions equity, diversity and respectful workplaces.


    • Current First Aid, Smart Serve, Safe Food Handling certification and JHSC training is an asset or must be willing to obtain.
    • Lived experience as a member of an equity-seeking community.

    Note: All City of Toronto employees are required to be fully vaccinated as a condition of hire in accordance with the City's Mandatory Vaccination Policy. Candidates will be required to show proof of vaccination during the recruitment process.

    City of Toronto employees must apply to full-time or part-time employment opportunities posted on the City's Internal Job Posting Portal.
    Equity, Diversity and Inclusion

    The City is an equal opportunity employer, dedicated to creating a workplace culture of inclusiveness that reflects the diverse residents that we serve. Learn more about the City’s commitment to employment equity.


    The City of Toronto is committed to creating an accessible and inclusive organization. We are committed to providing barrier-free and accessible employment practices in compliance with the Accessibility for Ontarians with Disabilities Act (AODA). Should you require Code-protected accommodation through any stage of the recruitment process, please make them known when contacted and we will work with you to meet your needs. Disability-related accommodation during the application process is available upon request. Learn more about the City’s Hiring Policies and Accommodation Process.