Product Manager - Fraud

Level Experienced (Individual Contributor)

The Regional Product Management team at Shopee is the key focal point between the business, engineering and design teams. The team is responsible for implementing strategy, road maps and features, while adhering to business goals. It covers all functions including but not limited to Financial Services, Supply Chain, Search, Recommendation, Advertising, Order, Promotion, User, Anti-Fraud, Seller Service. Join us to own a product that is impacting millions of lives in Southeast Asia and Taiwan. Browse our Product Management team openings to see how you can make an impact with us.

Job Description:

• Drive product development (from discovery to launch) of the Anti-Fraud products focused in the Brazilian market
• Liaison with business stakeholders to develop hypotheses with qualitative and quantitative insights
• Identify and analyze feature requests to determine business value and priority
• Develop product roadmap, define, prioritize, and align/communicate short and long term product goals with key stakeholders
• Develop a deep understanding of internal anti-fraud systems to support business stakeholders with both chargeback and non-chargeback issues
• Communicating and collaborating with leaders and teams from multiple disciplines and across multiple product lines
• Actively collaborate with both regional and local teams to continuously review and improve the current product usability, functionality, and performance including feature testing and troubleshooting

Requirements:

• Excellent verbal and written communication skills in Portuguese and English
• Product Management experience delivering highly successful and innovative products
• Experience in discovery, designing, launching, and prioritizing digital product solutions
• Show the ability to set the vision for the product, understanding how it connects to company objectives
• Excellent communication and problem-solving skills with clear logical thinking.
• Previous experience in Anti-Fraud chargeback and/or non-chargeback is strongly preferred
• Experience in the e-commerce, fintech or anti-fraud industry will be an advantage