Manager, Sales

Career Opportunities: Manager, Sales (17558)

Requisition ID 17558 - Posted 02/13/2023 - DQE Communications - Sales - Southside Works facility 424 South 27th Street Suite 220 Pittsburgh, PA 15203 - NonUnion - Full-time

Established in 1997, DQE Communications (DQE) is a subsidiary of Pittsburgh-based Duquesne Light Holdings and headquartered in Pittsburgh’s Southside Works development. DQE Communications is one of the leading providers of high-speed, fiber-optic data networking for business throughout thirteen -counties in southwestern Pennsylvania and West Virginia. Already in over 1600 commercial buildings with approximately 3,250 route miles, DQE is continually working to expand its network.

Through Metro Ethernet, Wavelength Services, Dark Fiber, Internet Services and Colocation services, DQE offers its customers secure, reliable and flexible network services.

Through Metro Ethernet, Dark Fiber, Internet Services and Colocation services, DQE offers their customers secure, reliable, flexible network services unmatched by any other provider in the region.

Department DQE

Job Family: Sales

Status EXEMPT

Overall Purpose:

The Sales Manager will have responsibility for Managing lower level Sales Executives (Sr. Sales Associate and Account Executive) day to day activity, sales funnel and sales process activity .

Job Responsibilities:

• Responsible to meet a monthly revenue quota goal associated with the Sr. Sales Associate and Sales Associates sales quotas.
   
• Accountable for meeting and/or exceeding assigned sales objectives and monthly revenue quotas, maintaining existing and building new revenue within associated team members account base by selling DQE products and services to Enterprise customers.
   
• Must provide superior customer service on a day to day basis. 
  Will build and maintain accurate and up to date account management and sales professionals management plan. 
   
• Must be self motivated and self disciplined and provide prompt follow-up to all customer inquiries. 
   
• Acquire and integrate industry knowledge related to general trends, emerging technologies, & competitors.
   
• Partner with customers through a strategic and consultative sales approach to understand their business needs, issues, strategies and priorities to deliver a value-adding business solution. 
   
• Oversight management of sales funnel to analyze and manage pipeline activity and monitor sales activity against assigned associates quotas.
   
• Utilize Excel to create spreadsheets and manage data related to customer accounts and sales funnel management.
• Manage CRM sales contact and funnel Software.
  Must have excellent verbal and written communication skills and be able to present in both small and large group settings.
• Must be able to keep organized, accurate records on daily activities and results.
• Strong organizational skills imperative.
• Must have a polished professional presentation to Customer and Prospects.

Coordinate the work flow of a given team. Support the review of work and training of other employees. Reports directly to Director of Sales.

Education/Experience Requirements:

Roles at this level require a university/college degree. Higher level education such as a masters degree, PhD, or certification is normally desired. Industry experience to be successful in the given role is 7+ years. Experience in Telecom or related field.

Scope:

Primary focus is on day to day management of operational execution also develops and exercises business plans, policies, and procedures. Contributes to proactive planning exercises of management team as requested. Trains and develops staff. Plans the work flow. Looks for areas of process improvement and directs available resources to accomplish this. Leads changes and implementations for direct team as pushed down through the organization.

Decision Impact:

Resolves problems of a greater complexity than the former. Improves existing processes & systems using conceptualizing, reasoning, & interpretation skills. Solutions require through understanding of business strategies and issues. Defines broad based solutions that would require consideration of wider implications on organization results & resources.

EQUAL OPPORTUNITY EMPLOYER
DUQUESNE LIGHT HOLDINGS, INC. (DLH) IS AN EQUAL OPPORTUNITY EMPLOYER. DLH’S POLICY IS TO NOT DISCRIMINATE AGAINST ANY APPLICANT OR EMPLOYEE BASED ON RACE, COLOR, RELIGION, CREED, SEX, PREGNANCY OR RELATED MEDICAL CONDITIONS, AGE (40 AND OVER), SEXUAL ORIENTATION, GENDER IDENTITY/EXPRESSION, VETERAN STATUS, PAST, CURRENT OR FUTURE MILITARY SERVICE, NATIONAL ORIGIN OR ANCESTRY, PHYSICAL OR MENTAL DISABILITY, GENETIC INFORMATION, OR ANY OTHER CONSIDERATION PROTECTED BY APPLICABLE LAW. DLH ALSO PROHIBITS HARASSMENT OF APPLICANTS OR EMPLOYEES BASED ON ANY OF THESE PROTECTED CATEGORIES.