Nursing Operations Supervisor, FT, Nursing Resources, Nights, Winston Salem

Nursing Operations Supervisor, FT, Nursing Resources, Nights, Winston Salem  "Job Details"

Winston-Salem, NC, United States

Job Identification

75886

Job Category

Nursing

Locations

• Medical Center Blvd, Winston Salem, NC, 27157, US

Posting Date

02/17/2023, 02:11PM

Job Schedule

Full time

Job Shift

Night

Job Description

Job Summary:

Represents the Chief Nursing Officer/Directors of Nursing with on-site operational and clinical leadership after normal business hours. Ensures administrative continuity to staff, patients, and families while acting as a liaison for the hospital executive director on call and the patient care services management team. Is aware of and responds to activities occurring within the entire house during assigned work hours. Works in conjunction with physicians, hospital staff, and departments to prioritize admissions to the most appropriate bed available, based upon medical necessity and admission criteria. Communicates with all departments, as appropriate, to maximize efficiency and to expedite the admission, transfer and discharge processes. Acts independently to provide crisis management, interpret policy, and make timely decisions that directly impact patient care. Serves as the administrative liaison to patients, families, WFUBMC employees, and external customers.

Education / Experience:

• RN with BSN from an accredited school of nursing, MSN or Masters in related field required.
• BCLS required.
• Three (3) years acute care (Emergency, Medical-Surgical, or Critical Care) nursing experience and three (3) years supervisory or leadership experience required.

Reports To:

• Director of Nursing

Licensure, Certification and / or Registration:

• Active NC RN Licensure, Certification required within one year of hire.

Essential Functions:

• Clinical Staffing: In collaboration with Nursing Management and Nursing Staffing Office provides primary leadership in the appropriate placement of nursing staff for staffing decisions during assigned hours.
• Analysis: Analyzes trends in utilization of resources and recommends changes to Nursing Director and/or Nurse Manager.
• Patient Throughput: Provides consultation to ensure appropriate and timely placement of patients in conjunction with the Admitting Office, Bed Management, Clinics and patient care areas. Coordinates and conducts Daily Debriefings including week-ends and holidays. Initiates decision to escalate capacity management plan when necessary and communicates this information accordingly.
• Collegiality: Collaborates with physicians, nurses and ancillary staff to resolve clinical/operational issues. Teams with Hospitalists in a co-management model to facilitate communication and throughput within the organization.
• Practice/Accountability: Serves as a resource for policies, standards, and performance issues. Provides disciplinary counsel as appropriate and communicates to the Nurse Manager and/or Nursing Director as appropriate.
• Quality Patient Care: Serves as a resource for patient care quality, compliance and regulatory standards. Initiates action for resolution and notifies Nurse Manager and/or Nursing Director for follow up.
• Communications: Serves as on-site liaison for Hospital Administrator on-call. Provides information to the Office of Communications Marketing and Media regarding patients or situations of interest to the media.
• Service Excellence: Communicates in an effective, positive and professional manner, role modeling behaviors congruent with Caring Science. Serves as on-site liaison for resolution of Service Excellence issues.
• Work Place Environment: Ensures a biogenic environment which stimulates the ongoing professional development of staff in accordance with the principles of Shared Governance, Caring Science, and professional practice. Develops and fosters relationships that support the continuous enhancement of care delivery, and patient and staff satisfaction through a professional practice environment of mutual respect.
• Environment of Care: Ensures that the hospital disaster plans and policies are followed throughout the hospital and coordinates activities as needed.

Skills and Qualifications:

• Negotiation and conflict resolution
• Nursing research and Evidence-based practice
• Performance Improvement
• Professional Nursing Practice and Management
• Theory Knowledge of Caring Science
• Resilient and flexible in a changing environment
• Standards of clinical nursing practice
• Systems for patient safety
• Functions effectively under stressful and difficult situations
• Excellent and effective written and verbal communication skills
• Ability to work effectively with the team

Physical Requirements:

Amount of time spent performing the following activities: 0% 35% 65% to to to 35% 65% 100% N/A Activity X Standing X Walking X Sitting X Bending X Reaching with arms X Finger and hand dexterity X Talking X Hearing X Seeing Lifting, carrying, pushing and or pulling: X 20 lbs. maximum X 50 lbs. maximum X 100 lbs. maximum

• Clean, well lit and comfortable climate
• Potential exposure to contamination with bloody or bodily fluids, requiring protective equipment
• Highly stressful, dynamic conditions
• Manage multiple tasks simultaneously, defining details, sending and receiving clear and accurate verbal communication.
• May be required to be on standby and work extended shifts in situations deemed necessary by a designated Nursing Director.
• Required Protective Equipment: Eye/face protection Gown Mask Gloves Reference: American Nurses Association (2004). Scope and Standards for Nurse Ad

About Us

Wake Forest Baptist Health, Wake Forest University School of Medicine and Atrium Health have joined forces in a strategic combination that will enhance care, transform medical education and create economic opportunity for countless lives in North Carolina and beyond. As a part of that combination, the two health systems will be integrating technology and platforms, including our career sites.

This means that although you are applying on the Wake Forest Baptist Health Career Site, you receive communications from the Atrium Health Recruitment Team. Please know that this is an expected process, and thanks in advance for your flexibility.

Atrium Health Wake Forest Baptist is a pre-eminent academic health system based in Winston-Salem, North Carolina and part of Atrium Health Enterprise. Atrium Health Wake Forest Baptist’s two main components are an integrated clinical system – anchored by Atrium Health Wake Forest Baptist Medical Center, an 885-bed tertiary-care hospital in Winston-Salem – that includes Brenner Children’s Hospital, five community hospitals, more than 300 primary and specialty care locations and more than 2,700 physicians; and Wake Forest School of Medicine, the academic core of Atrium Health Enterprise and a recognized leader in experiential medical education and groundbreaking research that includes Wake Forest Innovations, a commercialization enterprise focused on advancing health care through new medical technologies and biomedical discovery.

About the Team

Mission, Vision and Culture Commitments

Mission

To improve health, elevate hope and advance healing – for all.

Vision

To be the first and best choice for care. 

Culture Commitments

We create a space where all Belong

We Work as One to make great things happen

We earn Trust in all we do

We Innovate to better the now and create the future

Provides leadership, coordination, and support for the patient care unit for a defined shift. Responsibilities include accountability for the quality of care delivery, patient progression, service excellence, and workplace experience. Fosters a patient centered professional work environment through the implementation of Caring Science, the nursing process, staff development and collaborative team interactions for the enhancement of the quality of patient care. Partners with the Nurse Manager and Assistant Nurse Manager to achieve goals to improve quality of care.

Provides nursing care to patients using the nursing process (assessment, planning, implementation, and evaluation). Directs and leads other assigned team members and collaborates with multidisciplinary team members to provide age/developmentally appropriate care in accordance with nursing standards of care and practice.

Renders highly professional and technical nursing care to assigned patient. Provides direct patient care using the nursing process (assessment, planning, implementation and evaluation). Directs and supervises other assigned team members and collaborates with multidisciplinary team members to provide age/developmentally appropriate care in accordance with unit standards of care.

Renders highly professional and technical nursing care to assigned patient. Provides direct patient care using the nursing process (assessment, planning, implementation and evaluation). Directs and supervises other assigned team members and collaborates with multidisciplinary team members to provide age/developmentally appropriate care in accordance with unit standards of care.

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