Transportation Outbound Coordinator - Santa Anna, CA

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Transportation Outbound Coordinator - Santa Anna, CA

Apply remote type Hybrid locations 3 MacArthur Place, Santa Ana, CA, USA time type Full time posted on Posted 3 Days Ago job requisition id R73788

Position Summary

Every role at Samsung presents a new opportunity to make a lasting, global impact. We believe that innovation
and growth are driven by an inclusive culture and a diverse workforce. We’re seeking innovators to create a global team where everyone belongs and has equal opportunities, inspiring our talent to be their true selves. Together, we are building a better tomorrow for our customers, partners and communities.

Join the Samsung family and be part of the team that’s creating a better future.

Role and Responsibilities

Under the supervision and guidance of a Transportation Manager, the Transportation Outbound Coordinator is responsible for the delivery order life cycle and transportation load planning associated with Samsung products, including load creation, carrier assignment, tracking/tracing, customer delivery, and customer product returns and claims. The Transportation Outbound Coordinator ensures all deliveries are effectively translated into a systemic load plan within the Transportation Management System (TMS and Warehouse Management System (WMS) to achieve sales targets and meet customer delivery expectations.

• Proven experience communicating and working with multiple divisions (customer service, transportation, returns, etc.) to meet customer expectations.

• Background and experience in key functions of the Supply Chain – including but not limited to Warehousing, Transportation, Reverse Logistics, Returns Management, and Customer Service.

• Ability to create dynamic reporting for key measurable and performance tracking.

• Ability to identify process improvements with attention to detail.

• Monitor/Negotiate transportation costs ensuring low cost with a high service level, contracts/rates for shipment, storage fees, and distribution status of the product

• Various systems management (internal and external) to accomplish daily/weekly/monthly tasks.

• Ability to proficiently manage multiple tasks/projects while staying organized in day to day activities.

• Work directly with 3PLs to resolve customer complaints and issues.

• Establish and measure KPIs by applying statistical methods that could positively drive the performance of on-time delivery, warehouse inventory management, and product quality

• Documenting and data collection for supporting departments/activities

• Ability to make decisions based on cost and service drivers to better serve the organization.

Skills and Qualifications

• Bachelor’s Degree

• Knowledge of Transportation Management Systems and Warehouse Management Systems.

• Strong Excel proficiency and skills.

• Excellent written and verbal communication skills.

• Ability to work well in teams and work with remote teammates.

• Works on problems of limited and routine scope where limited analysis of data requires identification of predetermined solutions.

• Exercises judgment within defined practices and policies in the selection of methods and techniques for obtaining solutions.

• Typically has general knowledge of logistics operations related to employee’s specific area of work, and knowledge of overall logistics operations.

• Is able to identify standard problems within the delivery cycle and make a recommendation to provide a solution to achieve customer satisfaction.

• Ability to work extended periods of time in an open office environment

Preferred Skills:

• Load Planning/Order Management experience

#LI-PV1

#Hybrid

#Amazing

Life @ Samsung - https://www.samsung.com/us/careers/life-at-samsung/

Benefits @ Samsung - https://www.samsung.com/us/careers/benefits/

Compensation for this role is expected to be between $81,500 and $90,000. Actual pay will be determined considering factors such as relevant skills and experience, and comparison to other employees in the role.

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* Samsung Electronics America, Inc. and its subsidiaries are committed to employing a diverse workforce, and provide Equal Employment Opportunity for all individuals regardless of race, color, religion, gender, age, national origin, marital status, sexual orientation, gender identity, status as a protected veteran, genetic information, status as a qualified individual with a disability, or any other characteristic protected by law.

COVID-19 Vaccine Mandate

Samsung Electronics America requires all employees to be fully vaccinated against COVID-19, unless a medical or religious exemption, or an exemption required under state/local law, is approved. Offers of employment are contingent upon proof that a candidate is fully vaccinated or qualifies for an exemption. More details on how to apply for an exemption are provided after the application process is complete.

Reasonable Accommodations for Qualified Individuals with Disabilities During the Application Process

Samsung Electronics America is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application process. If you have a disability and require a reasonable accommodation in order to participate in the application process, please contact our Reasonable Accommodation Team (855-557-3247) or SEA_Accommodations_Ext@sea.samsung.com for assistance. This number is for accommodation requests only and is not intended for general employment inquiries.

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Samsung Electronics is a global leader in technology, opening new possibilities for people everywhere. Through relentless innovation and discovery, we are transforming the worlds of TVs, smartphones, wearable devices, tablets, digital appliances, and network systems, and the entire semiconductor industry with our memory, system LSI, foundry, and LED solutions. Samsung is also leading in the development of the Internet of Things through, among others, our Smart Home and Digital Health initiatives.

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