Regional Manager

Regional Manager

Motion | Victoria, BC, CA

Posted a month ago

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Hello, it’s a new day and it’s time to answer the call to elevate your career and make life accessible for all.

Our purpose is to make life accessible

Our compassion and knowledge set us apart. With kindness and expertise, we support individuals by delivering the right mobility, accessibility, personal care, and daily living solutions.

We believe that providing people with comprehensive solutions empowers and fulfills us all.

Our role is to care

As we strive to expand our reach and clients we care for, we are adding specialists to our teams who embody kindness, collaboration, and respect. If you want to help our clients experience their most vibrant lives while growing your own career in a nurturing, learning-focused and supportive environment - you will love being part of Motion.

Who we need

Right now we are adding a Regional Manager to our team in Victoria. The Regional Manager is responsible for managing all aspects of the business including, financial, HR, Administration, Sales staff and the Service Centre. As Regional Manager, you will review, develop and implement procedures that enhance our client experience, improve operational efficiencies and increase revenues by using “best practice”.

Who you are

You want a decision-making opportunity where you can work closely with all aspects of our business to increase Motion’s presence in the community and implement strategies that will grow the business long-term. You want to foster a culture where people feel welcomed and enjoy themselves; a leadership role where you can oversee people’s development from recruitment to career growth. Maybe it’s a personal connection with mobility and you are passionate about driving change, or maybe you just want to work for a company on a mission, either way, you are someone who thrives in a role where you can find a healthy balance and deliver results.

As the new Regional Manager, you will focus on:

Fostering a collaborative and supportive environment. This is a team calling out for leadership, support, and guidance. You will assess the need for additional resources across all groups and manage the recruitment process from end-to-end. You will hold daily, weekly, and monthly meetings to ensure a high level of transparency and clear communication.
Driving business development. You will collaborate with our experienced sales team to make sure Motion is the top mobility equipment provider in Victoria. You will offer insights, guidance, and motivation; supporting sales efforts, setting targets and empowering the team to exceed expectations. You will step in to build relationships within the community to support the region’s growth.
Regional operations. You will lead operational execution and will ensure every team member has the resources and tools they need to succeed. You will create processes when necessary, oversee inventory management, and implement strategies that drive efficiency.
The success of the region. You will develop strategies to continually improve individual customer acquisition and retention. You will manage and report on all facets of the business; completing month-end, quarterly, and yearly reporting. You will analyze data and critically assess your business to accurately forecast revenue levels and establish appropriate targets to achieve committed goals. You will review, develop and implement procedures that enhance the internal staff and the client experience.

What you bring:

Education and experience. You have at least 5 years of experience related to Operational Management, supervising, and inventory management. Exposure to the healthcare industry, distribution centers, and warehouse environments are all considered assets. Knowledge of ERP systems is an asset in this role.
A collaborative management style. You have excellent people leadership skills and can effectively manage a team of twenty-five team members. You know how to motivate a team and incorporate your team members in the decision-making process whenever possible.
Communication skills. You have experience working in customer-facing roles and are great at leading teams. You love building and fostering relationships with internal and external clients. You have exceptional communication skills, both written and verbal, and can explain your ideas in a variety of ways to get your point across. You are comfortable communicating on the phone, by email or in person - sometimes all at once.
Flexibility and organization. You are an expert at juggling multiple projects, stakeholders and deadlines; all while keeping your cool. You can prioritize, manage and organize a myriad of tasks as they come up throughout the day, be it from clients or other team members. You can quickly change your course of action to address changing needs and requirements while still delivering on deadlines. You are a problem solver and willing to work to find the best possible solutions.
Technical Skills. You are proficient in Microsoft Office Suite and are comfortable working on a computer, navigating various software and databases. Experience with Navision would be considered an asset.
Additional must-have requirements. You have a clean criminal background check and are bondable.

Why join? We are Motion

At Motion, we’ve undergone a recent transformation and we think that’s exciting. With a strong reputation as experts in our field, we’re turning inwards to foster a culture of belonging, giving and strength. Joining us now is a chance to be part of that momentum; a chance to make an impact in people’s lives and help create a company environment you believe in.

Thank you for taking the time to consider joining us. If you want to be part of our team, express your interest here.

Motion is an equal opportunity employer. We are committed to providing reasonable accommodations, if required, and will work with you to meet your needs. If you are a person with a disability and require assistance during the application process, please contact us.