Hospital Administrator - West Palm Beach, FL

Hospital Administrator - West Palm Beach, FL

VCA Animal Hospitals | West Palm Beach, FL, 33412, US
Salary Range:$47,000 – $78,000 Salary range estimated by Zippia

Posted 5 days ago

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Are you looking to be a part of a hospital team that feels like family, while having the support and resources to push your career forward? VCA Palm Beach Veterinary Specialists is seeking a motivated veterinary professional for the role of Hospital Administrator. We are a beautiful, state of the art specialty center located in the heart of Palm Beach. We are currently expanding our team and if you are a hands on learner, are compassionate, professional, have a sense of humor AND your goal is to to make sure our clients and their fur babies have an exceptional experience while providing the best medicine possible, this is the career for you! Under the direction of the Regional Operations Director (ROD) with support and input from the Regional Medical Director (RMD), the Specialty Hospital Manager performs a wide range of difficult to complex administrative activities related to the hospital providing quality patient care and excellent client service, management of finances and accounting, marketing and promotion of services, staffing and human resources, and discretionary activities, that serve to support effective business operations Veterinary Specialty Hospital Experience preferred. Staff Management: · Recruiting & hiring · Management of human resource needs and policy enforcement · Assist managers and supervisors with staff coaching and/or disciplinary action meetings, including terminations. · Orientation, training, education, development of staff · Oversee staff scheduling · Supervise lead team to assure that each job is being effectively handled · Employee relations and communications. · Payroll calculations, goal calculations, time clock maintenance, payroll adjustments. · Delegate tasks to as needed to staff members. · Monitor employee competence and effectiveness. Client Management: · Oversee training of all staff in accordance with the principals of the Mars Five Principles, VCA Mission Statement and Standards of Client Service. Lead staff to deliver excellent Client Experience. · Oversee client flow to ensure that clients and patients are seen and treated in a professional, timely and competent manner. · Responsible for administration and review of non-medical client complaints. · Ensure effective call back systems are maintained and utilized routinely. · Ensure collections and returned checks are handled properly by hospital staff. · Ensure billing, calculation of any discounts and other special accounts are handled properly. Office Management: · Modify and update systems and procedures wherever needed to better serve clients, patients, the practice and employees (e.g., modify schedules for the most productive use of time). · Make certain bank deposits are made daily. Production Management: · Meet with the Hospital Administrator, Medical Director and Regional Medical Director and/or Regional Operations Director regularly to discuss, evaluate and plan for the welfare of the practice. · Ensure that marketing events are effective – internal and external. · Motivate staff. · Check all transactions for accuracy and missed services through regular daily audits. Financial Management: ·Monitor the cost of purchasing so the practice operates within guidelines. · Monitor staff scheduling and update hospital labor budget so the practice operates within budget. · Monitor and approve all expenditures within guidelines. · Review and approve staff reimbursement requests within guidelines. · Review the income statements and other financial data to find ways to improve revenues and hospital contribution. · Oversee petty cash control. · Oversee that charges have been reviewed on a daily basis. · Ensure VCA cash control and cash handling standards are followed. · Review accounts receivable to confirm proper and timely processes. · Responsible for maintaining various logs for staff CE, learning funds, client assistance funds, etc. · Assist DVMs with submission for the HOPE charity fund as needed. Marketing Management: · Assist Local Marketing Manager and Referral Coordinator with all aspects of marketing the hospital’s services including maintaining current inventory of collateral materials. · Understand, participate and support planned marketing events and programs. · Ensure that the hospital staff utilizes the marketing tools and materials to be used in the marketing events and programs · Ensure that the hospital staff follows instructions for implementing authorized marketing discounts in the computer system · Review and accurately track marketing results Facility Maintenance: · Assist Supervisors/Managers in overseeing the maintenance/housekeeping of the hospital for orderliness and cleanliness of both the inside and outside of the building · Oversee that the VCA safety procedures are implemented and followed · Oversee facility and equipment maintenance and repairs, ensuring current maintenance of a repair log · Ensure appropriate security access to the building at all times Meetings: · Attends regional meetings as requested. · Attend and participate in doctors meetings. · Plan and/or participate in hospital management meetings, staff meetings, department meetings as needed. · Organize monthly staff meeting agenda in conjunction with hospital management team and VCA guidelines. Communication: · Read and respond to all communication in a timely manner. · Ensure that the policies of VCA, MARS, and all state guidelines and recommendations are quickly communicated to hospital staff and ensure follow-up of adequate training. Scheduling: Must be able to work a flexible schedule to ensure the needs of this 24/7/365 hospital are met, as well as to have supervisors & leads in place to support various shifts at the hospital. DISCLAIMER The above statements are intended to describe the general nature and level of work being performed by associates assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of the personnel so classified. VCA is committed to a diverse work environment in which all individuals are treated with respect and dignity. We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, national origin, religion, creed, sex, age, disability, genetic information, marital status, citizenship status, sexual or affectional preference, or gender identity or expression, protected veteran status, or any other characteristic protected by law. If you need assistance or an accommodation because of a disability, it is available upon request. The company is pleased to provide such assistance, and no applicant or associate will be penalized as a result of such a request. We are an Equal Opportunity Employer and a Drug Free Workplace. If you are a current associate, you need to apply through our internal career site. Please log into Workday and click on the Career worklet on the landing page or search for Find Jobs. Benefits: We offer competitive compensation along with a comprehensive benefits package, including medical, dental, vision and paid vacation/sick days, 401(k), generous employee pet discounts and more! The information in this position description indicates the general nature and level of work to be performed. It is not designed to be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of associates assigned to this job. Management reserves the right to revise the job description or require that other tasks be performed when the circumstances of the job change (for example, emergencies, change in personnel, workload, or technical development) We are proud to be an Equal Opportunity Employer - Veterans / Disabled. For a complete EEO statement please see our career page at