Work Shift:Weekend_Day (United States of America)POSITION SUMMARY:
The Clinical Support Nurse, (CSN) assumes a leadership role by providing on-site expert
consultation to Patient Care Services Staff in clinical patient care situations. The CSN teaches and
supports staff to learn patient care skills that require additional education, may require clinical
certification and are not easily met by unit specific opportunities. The CSN also has specific
direct patient care responsibilities.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Assist staff develop clinical skills and problem solve in complex patient care situations.
Teach and support staff to initiate access and manage intravascular therapy.
Provide direct care in selected complex patient care situations.
Negotiate effectively to reach consensual decisions with staff and managers.
To perform this job successfully, an individual must be able to perform each essential duty
satisfactorily as outlined in the attached annual competency assessment. Reasonable
accommodations may be made, where feasible, to enable qualified individuals with disabilities to
perform the job’s essential functions.
Graduate of a professional academic nursing program. BSN or actively pursuing BSN preferred.
Holds current RN Registration or a Limited Permit to practice in the State of New York.
Minimum of three years recent acute care clinical experience in specific patient populations
Communicates effectively with patients, family members, employees and others. Listens actively
and verifies and clarifies messages. Seeks the input of others to achieve consensus. Applies
problem solving, negotiating and conflict resolution skills into communication. Utilizes Chain of
Command as needed to reach optimum outcomes. Reads and interprets documents such as
Quality Reports and Hospital Policy and Procedures. Ensures that patient care is documented on
Carries out responsibilities in adherence to the highest standards of ethical conduct as defined by
AMC and the tenets of the Professional Nursing Organization. Demonstrates conscientiousness
in such matters as record-keeping. Uses good judgment when performing the functions of the job
or when interacting with others. Accepts direction, carries out instructions, works cooperatively
K:\Competency\Competency Documents by Job Title\Clinical Support Nurse\Clinical Support Nurse JD 8-11.doc - 2 -
with others and avoids creating unnecessary conflict. Adheres to AMC’s policies, standards and
practices and utilizes AMC’s problem-solving processes for resolving grievances or
disagreements. Anticipates and resolves potential problems to ensure the delivery of appropriate
quality patient care. Seeks professional education to improve job performance and maintains
competency through completion of required continuing education.
Identifies problems, collects data, establishes facts, and draws valid conclusions. Solves practical
problems and deals with a variety of situations where only limited standardization exists.
Interprets a variety of instructions in written, oral, diagram or schedule form.
While performing the duties of this job, the employee is regularly required to stand, walk, use
hands to probe, handle, or feel objects, tools, or controls, reach with hands and arms, and speak
and hear. The employee is occasionally required to sit and stoop, kneel, or crouch.
The employee must regularly lift and/or move up to 50 pounds. Specific vision abilities required
by this job include close vision, distance vision, peripheral vision, depth perception, and the
ability to adjust focus.
While performing the duties of this job, the employee may be subject to infectious
materials and chemicals. (See MSDS information on-line.)
The noise level in the work environment is usually moderate.
This job requires as an essential function that the majority of the time the employee be
physically on-site as the work cannot be done from a remote location.
All job requirements listed indicate the minimum level of knowledge, skills, and/or ability
deemed necessary to perform the job proficiently. This job description is not to be construed as
an exhaustive statement of duties, responsibilities, or requirements. Employees will be required
to perform any other job-related instructions given by their supervisor subject to reasonable
Thank you for your interest in Albany Medical Center!
Albany Medical is an equal opportunity employer.
This role may require access to information considered sensitive to Albany Medical center, its patients, affiliates, and partners, including but not limited to HIPAA Protected Health Information and other information regulated by Federal and New York State statutes. Workforce members are expected to ensure that:
Access to information is based on a “need to know” and is the minimum necessary to properly perform assigned duties. Use or disclosure shall not exceed the minimum amount of information needed to accomplish an intended purpose. Reasonable efforts, consistent with Albany Med Center policies and standards, shall be made to ensure that information is adequately protected from unauthorized access and modification.