Houseman- Doral Complex Hotel

Houseman- Doral Complex Hotel

TM Hospitality Inc | Miami, FL, 33166, US
Salary Range:$20,000 – $27,000 Salary range estimated by Zippia

Posted 12 days ago

Apply Now

Description

Classification

Non-Exempt

Reports to:

Housekeeping Supervisor and Executive housekeeper

Job Description

Houseman assists housekeepers providing the material needed on the housekeeper carts, rooms, closets, storages and more so that housekeepers may have everything needed to complete their daily tasks. Houseman responsibilities include performing a combination of tasks which maintain the hotel premises in a clean and orderly manner, thereby contributing to a pleasant, positive experience.

Objectives

The objective of the houseman is to assist the housekeeping department in daily housekeeping tasks and projects as directed by Executive Housekeeper.

Essential functions of the Houseman:

* Provides professional and courteous service at all times.


* Cleans and maintains all public areas, storage areas and administrative areas.


* Cleans rooms on request.


* Run supplies and service items to guestrooms as requested.


* Run supplies and service items to housekeepers as requested.


* Dusts, vacuums and overall maintains all public areas, hallways, bars, rest areas and other spaces assigned.


* Polishes metalwork and furniture.


* Collects soiled linens for laundering and received and stores linen supplies in appropriate locations.


* Vacuums floors.


* Perform general cleaning tasks using standard hotel cleaning products to adhere to health standards.



Packaging used guestroom linen for delivery to laundry contractor.

* Receiving clean linen from laundry trucks.


* Coordinating linen delivery to Room Attendant areas on each guest floor.


* Cleaning and maintaining all public spaces within the hotel.


* Cleaning administrative offices, including sweeping and washing floors, vacuum carpet, wash walls, dust furniture and fixtures.


* Removing trash from work areas to the loading dock in the appropriate area, recycling wherever possible.


* Make up and deliver rollaway beds.


* Move furniture, supplies, and equipment.


* Check, organize and deliver guest dry-cleaning.


* Removes trash


* Office cleaning.


* Refurnishes areas with supplies as required.


* Removes and disposes of trash.


* Attends monthly department meetings.


* Completes projects as determined by executive housekeeper.



Houseman is to embrace hotel culture by:

* Help create an energized environment as a participating member of the Doral Hotel Management services team


* Embrace the element culture striving to exceed guest expectations at every opportunity.


* Be the pulse of the building in the know and managing it all


* Be a self-starter always motivated to be their best


* Take pride in the overall look and feel of the hotel assuring cleanliness and

conditions are at their peak at all times


* Never walk past a pillow out of place or a piece paper on the ground and instead

take the time to make it right


* Contribute to a fun, energized and comfortable working environment


* Build strong relationships with peers and coworkers to facilitate communication and

efficient operation of the hotel


* Illustrate professionalism through positive attitude, spirit and leading by example


* Drive product quality and operate as the best in class in their role


* Anticipate customer needs with the ability to change goals and direction quickly


* General knowledge of the city and attractions to answer guest inquiries


* Must be able to work flexible shifts including weekends, nights and holidays



Preferred Education & Experience

* 1-2 years in houseman position preferred.


* Minimal Formal Education - High school diploma or equivalent (G.E.D.)



Position Type/Expected Hours of Work

This is a full time position. Schedule will be based on rotating shifts. Weekends, nights and holidays are likely to be schedule for work. Houseman must be able to work schedule based on business demands, including but not limited to weekends, holidays, nights and so forth.

Physical demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

Must be able to stand and exert well-paced mobility for up to 4 hours in length.

Must be able to lift up to 90lbs. on a regular and continuing basis.

Must be able to push and pull carts and equipment weighing up to 250 lbs. on a regular and continuing basis.

Must be able to bend, stoop, squat and stretch to fulfill cleaning tasks.

Requires grasping, writing, standing, sitting, walking, repetitive motions, bending, climbing, listening and hearing ability and visual acuity.

Requires manual dexterity to use and operate all necessary equipment.

Grooming

All employees must maintain a neat, clean and well-groomed appearance per the specific uniform program.

Work Authorization/Security Clearance

Provide proper information / documentation

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.