Client Relations Support Representative I - Stewart Insurance and RiskManagement

Client Relations Support Representative I - Stewart Insurance and RiskManagement

Stewart Title of Minnesota | Houston, TX, 77020, US
Salary Range:$28,000 – $31,000 Salary range estimated by Zippia

Posted 13 days ago

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Description

Are you looking to help transform a company and an industry? As a Stewart employee, you'll be joining a company that is committed to helping you own, develop, and nurture your career while growing our company. We invest in your career journey because we understand that as you grow so does our company. You will be part of a diverse and equitable work environment that reflects the customers we serve. You'll be empowered to use your unique experiences, passion and skills to help our company constantly evolve and improve. Together, we can achieve our vision of becoming the premier title services company.

More information can be found at https://www.stewart.com, subscribe to the Stewart blog at https://blog.stewart.com or follow Stewart on Twitter® @stewarttitleco.

Job Description

Job Summary

Stewart Insurance is a subsidiary of Stewart Title Company. As part of the Stewart family, we focus on providing insurance and risk management services to real estate and related industries. We are a leading insurance resource for real estate and our mission is to positively impact lives by properly insuring people, better. At Stewart Insurance we have the unique benefit of being owned by a large, industry-leading company, while maintaining a collaborative culture. The Inside Sales Representative II promotes and sales insurance services and solutions to new home buyers.

Job Responsibilities

* Support insurance advisors and clients, including:
* Assists with billing inquiries
* Processes and monitors policy change requests, rate changes, and cancelations
* Prepares summaries of insurance for client renewals
* Handles mortgagee changes, payment processing, and underwriting changes
* Schedules client insurance reviews
* Works with insurance companies regarding client transactions
* Communicates with lenders to ensure they receive appropriate billing information and proof of insurance
* Provides continuous feedback that will improve the client experience and internal processes
* Builds rapport and adapts communication approach with each client
* Assists with other team activities as needed
* Follows clearly defined procedures to complete daily tasks and responsibilities
* Uses existing procedures to solve straightforward problems without the consistent need to exercise discretion
* Uses basic communication skills to address internal and/or external clients and/or team members
* Individual contributor working under direct supervision with little autonomy
* Performs all other duties as assigned by management

Education

* High school diploma required; Bachelor's preferred
* Current Texas General Liability Property and Casualty License preferred

Experience

* Typically requires 0-2 years of related work experience
* Personal lines insurance experience preferred
* Working knowledge of AMS and Ezlynx is a plus
* Some knowledge of Microsoft Office, Teams and Outlook

Additional Job Details

* This is a remote position

Equal Employment Opportunity Employer

Stewart is committed to ensuring that its online application process provides an equal employment opportunity to all job seekers, including individuals with disabilities. If you have a disability and need assistance or an accommodation in the application process, please contact us by email at careers@stewart.com.