Service Desk Analyst Ability to troubleshoot Microsoft Office 365 Technical support of hardware laptops, notebooks, workstations desktop PC's, printers, media and audio visual equipment and mobility Ability to articulate technical information to the targeted audience. Customer focused Professional customer service skills
6 month contract -with the possibility to extend
South Eastern suburbs
Generalist IT Support
An immediately available opportunity exists for a level 2 IT specialist who is self-sufficient and motivated. Be a part of a vibrant IT team who will provide you with a lot of support and encouragement.
Strong experience in 1st and/or 2nd level technical support in a Helpdesk environment. Excellent Windows 10 and Office 365 knowledge, including Skype for Business & Teams client troubleshooting skills Experience working with end user hardware technologies including laptops, printers, monitors, docking stations and mobile devices Excellent communication skills and customer service skills