Key Client Director (M/F/D)

Key Client Director (M/F/D)

Maersk | deutschland, deutschland, DE

Posted 7 days ago

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We’re striving to be at our very best and we want our employees to do exactly the same.We’re transforming the way we work so we can unfold our potential as a business. We’re excited about the future and the amazing things we’ll achieve along the way.But transforming our business also means you can unleash your own potential. We have a strong history of taking chances on people, supporting them and offering stretch and challenge. We want everyone to look forward to their future with Maersk.Join us as our new Key Client Director (m/f/d) in one of our offices in North Europe.We offerIn Maersk, we put you in the driver seat of your own career, and you will be trusted and empowered to take on new challengesThe high-profile, industry-leading nature of our work and excellent development opportunities helps you build skills that will help your career for the long-term, wherever you choose to workA job at the very heart of Maersk’s commercial organization in which you will be part of a great diverse teamindustry-leading talent development initiatives and competitive benefits: our parental leave policy is recognized as one of the best in the industryFlexible Workplace Policy and working hoursAccess to internal training opportunitiesBenefits likes Bike Leasing, Capital forming, Health Club Allowance, Annual leave Allowance and many more.You will be responsible for the following TasksThe Key Client Director (KCD) is responsible for building and maintaining the strategic partnership with Key Clients to position Maersk as the preferred logistics partner. The KCD will maximise Maersk’s business result through a combination of world class account management, business development, and consultative selling.Key responsibilitiesAccount Development Strategy and planningDevelop, manage and execute a global account plan encompassing all Maersk products in accordance with the strategic plan of the customer, including acquisition of new business, maintenance of existing business and improving profitabilityHelp define and build global end to end solutions to address customer pain points and align with the customers logistics strategyDevelop and drive a global account engagement strategy, including the virtual network of local Client Managers in multiple geographiesResponsible for overall Global Customer SatisfactionIn conjunction with the Global Program Director, connect the global Maersk team across functions, products and Areas to help drive the overall customer experience and operational service delivery ensuring a Customer Centric mindsetPre and Post Sales ResponsibilitiesAccountable for the result delivery derived from sales activities within the customer portfolio through the identification, qualifying, consulting, developing value propositions and selling large scale and complex supply chain solutions and ensuring that Value Propositions sold are fully scoped with robust pre and post salesAccountable for identifying all relevant tender opportunities with both internal and external stakeholdersAccountable for ensuring that all new and / or additional business are in line with corporate guidelines, policies and proceduresAccountable for ensuring that customers meet committed contracted levels of volume and business profileAccountable for identifying and sharing customer strategies that may provide a platform for future Maersk product developmentTranslate annualized budgets into monthly and quarterly targets to enable the global delivery of the customerEnsure that all agreed operational measures are being delivered in line with the contracted customer KPIs and performance metricsIn conjunction with the relevant Customer Experience and Finance colleagues, collaborate to ensure that relevant financial measures such as overdues and DSO are effectively managed and act as an escalation point if this is not the caseWe are looking forSpecialized knowledge of the relevant Vertical Industry including global logistics management processes, trade, regulatory, statutory and security compliance requirements as well as technological solutions relative to the verticalAble to build a deep understanding of target customers’ strategic intent and current market position and thereby identify opportunities for strategic partnershipExcellent communication, networking, interpersonal and influencing skills to communicate at all levels. Ability to operate effectively in a matrix environment, and create networks across diverse technical, cultural, and language groupsA seasoned sales professional with a proven track record of targeting, pursuing and winning large scale opportunities selling to Board/Senior Management levelHighly developed consultative selling approach, persuasiveness and influencing skills with the ability to handle most common customer objectionsStrong financial acumen with the ability to understand a customer’s financial landscape enabling the development of solutions to help deliver value to the customerAbility to evaluate the implication of world trade (e.G. government policies) that may impact the customer's financials and develop solutions to leverage or mitigateAbility to review and refine strategic plans and discuss strategic topics with the customer regularly as a consultative resource and trusted partner. Well versed in strategy development and formulation of strategic stepsExperienced in formulating and explaining value for stakeholders in the customer's organization in financial and motivational terms and conducting win-win negotiations resulting in opportunity closuresDeveloped IT Skills that includes a comprehensive understanding of IT requirements from a client interfacing perspectiveExperience in developing and implementing solutions that integrate products and services and go beyond the sale of a single point solution. Achieves results through effective project proposals, negotiations, and contracts.Good written and verbal communication skills in English and preferably French and the ability to communicate effectively in a diverse multicultural environmentAt Maersk we value the diversity of our talent and will always strive to recruit the best person for the job. We value diversity in all its forms, including – but not limited to – gender, age, nationality, race, sexual orientation, disability or religious beliefs. We are proud of our diversity and see it as a genuine source of strength for building high performing teams.