Deputy Manager - Regional HR

Sourcing & Recruitment

1. Responsible for new store hiring, GEL, management trainees (Campus recruits)
2. Support in the hiring of associate - maintenance roles and delivery riders
3. Collaborate with Operations on labour planning (as it depends on location, services offered, etc.)

Campus Hiring & Induction

1. Conduct Campus presentations and selection process
2. Pre Joining engagement Program city wise incl. measures like guest lectures on campuses, campus connects, etc.
3. Organization On boarding, Orientation and Induction

Analysis & Action Planning

1. Campus Joinees : Monitor Performance, attendance & development milestones etc. during the first 9 months of joining ( till the point they become a restaurant assistant Manager) and report plus drive results/ action planning through Operations Consultants
2. Implement and review Opinion survey Action Plans for the market
3. Responsible for qualitative analysis/ monthly report (management stability, attrition, restaurant staffing, etc.)
4. Partner with Ops Consultant on Quarterly Business Review from people priorities perspective (this includes diagnosis/action planning/ delivering on the set people plans)
5. Review staffing situation (Hiring Diagnostic) given trade area changes, competition build up in nearby, store expansion

Employee Relations & Compliance

1. Have understanding of labour law related statutory requirement of the state, Liaise with local labour consultants on matters related to labour inspections , response to notices, license procurement & renewals, etc., facilitate ESIC utilization by employees under ESIC coverage and all related queries , handle PF queries
2. Understand and be able to train restaurant managers on Disciplinary Actions, involuntary exits cases, etc.
3. Grievance handling in cases of biased treatment by managers (termination, performance related, etc.)
4. Conduct random Exit Interviews from crew and regular exit interviews for all management employees
5. Work with RGM's/ PDM's to ensure People Minimums are at 100% at restaurants
6. Proactively work on identifying employee issues at the restaurants by conducting RAP sessions, reviewing stagnancy, analysing People Reports

Specific HR projects : Conceptualize, evaluate and implement new initiatives for the market

People Development

1. Work with Operations team so that Performance Management system is implemented in the market
2. Ensure Ops Consultants/ Restaurant Managers are trained on this system for performance dialogues and for managing the talent calibration sessions
3. Ensure the Ops Consultants implement and document the performance management plans for their region
4. Facilitate the succession planning for the market
5. Headcount and payroll projection for Profit Plan

People Engagement

1. Drive the engagement calendar on a quarterly calendar (e.g. recognition events, competitions, etc.)
2. Ensure execution of quarterly communication forums incl. delivery of the people communication agenda.

Plan and execution of COSMOS Action plan

Reporting To - Manager – People Resources

• Should possess good relationship and networking skills within the Market (Externally) and with the Internal Stakeholders /Functional Heads (Internally)
• Should be able to deal with ambiguity
• Extensive travelling between various locations in Bangalore
• Should be assertive and pro-active in approach

Educational Qualification - Post Graduate in Human Resource

Preferred Total Experience - 3-5 Years