Deputy Manager - Regional HR
Hardcastle Restaurants Pvt. Ltd. | Bangalore, KA, INPosted 13 days ago
Description
Sourcing & Recruitment
- Responsible for new store hiring, GEL, management trainees (Campus recruits)
- Support in the hiring of associate - maintenance roles and delivery riders
- Collaborate with Operations on labour planning (as it depends on location, services offered, etc.)
Campus Hiring & Induction
- Conduct Campus presentations and selection process
- Pre Joining engagement Program city wise incl. measures like guest lectures on campuses, campus connects, etc.
- Organization On boarding, Orientation and Induction
Analysis & Action Planning
- Campus Joinees : Monitor Performance, attendance & development milestones etc. during the first 9 months of joining ( till the point they become a restaurant assistant Manager) and report plus drive results/ action planning through Operations Consultants
- Implement and review Opinion survey Action Plans for the market
- Responsible for qualitative analysis/ monthly report (management stability, attrition, restaurant staffing, etc.)
- Partner with Ops Consultant on Quarterly Business Review from people priorities perspective (this includes diagnosis/action planning/ delivering on the set people plans)
- Review staffing situation (Hiring Diagnostic) given trade area changes, competition build up in nearby, store expansion
Employee Relations & Compliance
- Have understanding of labour law related statutory requirement of the state, Liaise with local labour consultants on matters related to labour inspections , response to notices, license procurement & renewals, etc., facilitate ESIC utilization by employees under ESIC coverage and all related queries , handle PF queries
- Understand and be able to train restaurant managers on Disciplinary Actions, involuntary exits cases, etc.
- Grievance handling in cases of biased treatment by managers (termination, performance related, etc.)
- Conduct random Exit Interviews from crew and regular exit interviews for all management employees
- Work with RGM's/ PDM's to ensure People Minimums are at 100% at restaurants
- Proactively work on identifying employee issues at the restaurants by conducting RAP sessions, reviewing stagnancy, analysing People Reports
Specific HR projects : Conceptualize, evaluate and implement new initiatives for the market
People Development
- Work with Operations team so that Performance Management system is implemented in the market
- Ensure Ops Consultants/ Restaurant Managers are trained on this system for performance dialogues and for managing the talent calibration sessions
- Ensure the Ops Consultants implement and document the performance management plans for their region
- Facilitate the succession planning for the market
- Headcount and payroll projection for Profit Plan
People Engagement
- Drive the engagement calendar on a quarterly calendar (e.g. recognition events, competitions, etc.)
- Ensure execution of quarterly communication forums incl. delivery of the people communication agenda.
Plan and execution of COSMOS Action plan
Reporting To - Manager – People Resources
- Should possess good relationship and networking skills within the Market (Externally) and with the Internal Stakeholders /Functional Heads (Internally)
- Should be able to deal with ambiguity
- Extensive travelling between various locations in Bangalore
- Should be assertive and pro-active in approach
Educational Qualification - Post Graduate in Human Resource
Preferred Total Experience - 3-5 Years