Front Desk Receptionist

Responsibilities:

• Handling customers complaints and concerns in an efficient and timely manner
• Ensuring and providing flawless, upscale, professional and high class guest service experiences
• Addressing and escalating customer complaints
• Anticipate the customers needs and build rapport with customers
• Provide information about amenities, area and venues and promote services

Requirements:

• Graduate or Post-graduate degree
• 0-1 years of experience
• Fluent communication