Solutions Business Analyst - Location Flexible

Solutions Business Analyst - Location Flexible

UPS | Alpharetta, GA, 30023, US

Posted 5 days ago

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Job Summary

This position analyzes data and assists with the development of new reports. The incumbent provides data to senior and mid-level management to assist with evaluating performance results. This role will also work with senior and mid-level management with business planning, cost reporting as well as compliance and control auditing. This position may supervise others.

This position analyzes specific applications related to gathering data to ensure the application design satisfies business, customer needs and conducts meetings to identify business/customer requirements and to share information with peers/stakeholders. The incumbent documents business requirements to clearly define needs and to gain consensus on requirements, avoiding wasted development efforts. This position identifies overall issues, performance measures, constraints/limitations to improve existing processes/procedures and provides on-going feedback/support to improve performance.


* Conducts performance evaluations in a consistent, fair and objective manner to encourage continuous performance improvement
* Retrieves additional data as required from InfoLib and other BIA applications to meet data needs
* Organizes data in various formats (e.g., graphs, charts, etc.) to meet requestors' needs
* Reviews report information to verify adequate data is provided when fulfilling requests
* Confirms the accuracy of data and formulas to ensure data integrity is not compromised
* Reviews data generated from reports to identify discrepancies
* Conducts audits on varies business processes to identify opportunities and risks


* Distinguishes between "big picture" concepts/comments and specialized, smaller specific facts associated with work; notes the specifics of events/experiences and explains how details impact end goals/outcomes; ensures that work is completed accurately and with the appropriate level of detail
* Generates reports using basic software; reviews reports to ensure accuracy/completeness and identifies issues with report generation (e.g., missing variables, incorrect data, etc.)
* Displays knowledge of techniques for soliciting and gathering information
* Demonstrates an understanding of implementation objectives, project plan, and one's role within a project; participates in the implementation of a project; provides timely, thorough, and concise updates for area of responsibility; identifies areas of risk and communicates them to the project manager
* Exhibits ability to negotiate with stakeholders to achieve an optimal solution
* Applies knowledge of compliance and enforcement activities; identifies routine situations where the organization may be out of compliance and the impacts of non-compliance
* Bachelor's Degree (or internationally comparable degree) in Business Analytics, Mathematics, Statistics, Computer Science, Industrial Engineering or related field
* Proficient with Microsoft Power Pivot and Power View
* Possesses knowledge of data warehouse
* Experience supervising others
* Experience in performance measurement

UPS is an equal opportunity employer. UPS does not discriminate on the basis of race/color/religion/sex/national origin/veteran/disability/age/sexual orientation/gender identity or any other characteristic protected by law

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