AIML - Annotation Analyst, Finnish Language

AIML - Annotation Analyst, Finnish Language

accent solutions | Cork, IE

Posted 15 days ago

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Key QualificationsFluency in the Finnish language with excellent comprehension, grammar and proofreading skillsExcellent English reading comprehension and writing skillsHighly organized with strong attention to detailExcellent active listening skills with the ability to understand verbal nuances in the Finnish dialect, including the variations across different provinces and territoriesDemonstrates attention to detail and critical thinking skills in evaluation of Siri’s language usage and dialectAbility to independently navigate systems and toolsDemonstrates integrity and focuses on customer privacyExperience in content review or a similar environment, prior testing experience preferredDemonstrates flexibility and adaptability to changing work-flows and responsibilitiesGrows with a team where expertise is shared and feedback is welcomedExcels at working independently to make timely decisions and take appropriate actionsExperience as an end user of Siri, similar Intelligent Personal Assistants, or other AISuccessfully meets or exceeds targets, working within tight deadlinesAbility to identify business process solutions that increase efficienciesAbility to maintain focus and aim for high results through large volumes of tasksMinimum 3 years experience is preferable in Finland.DescriptionOur team is comprised of very talented individuals, who are passionate about AI/ML and ensuring Apple services are at their best. As part of the Annotation Team you'll play a central role in enhancing the user experience. We work in a fast paced, dynamic, technology focused environment. As an Annotation Analyst, you'll listen and transcribe audio files and evaluate Siri’s response and language usage, from customers who have opted in to the grading program. You'll use your language and cultural knowledge, along with analytical skills, to evaluate responses against guidelines. Your flexibility and the ability to prioritize tasks is essential. We focus on the user experience, thinking creatively on how customers use Siri and use this knowledge for improvements.Because we believe our individual backgrounds, perspectives, and passions help us build the ideas that move all of us forward. We'll train you to be an expert in understanding, supporting and improving the customer experience. This position comes with competitive pay, great benefits, eligibility to participate in our company stock plan, time off, and employee discount. We are seeking applicants with fluency in the Finnish language.Education & ExperienceBachelors degree or equivalent work experience preferred.