Market SVP Patient Care Services

Market SVP Patient Care Services

Catholic Health Initiatives | Sugar Land, TX, 77487, US
Salary Range:$146,000 – $252,000 Salary range estimated by Zippia

Posted 21 days ago

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**Market SVP Patient Care Services**

St Luke's Sugar Land HospitalSugar Land, Texas

**Requisition ID** 2022-269166 **Employment Type** Full Time **Department** Administration **Hours/Pay Period** 80 **Shift** Day **Weekly Schedule** Monday - Friday (8 am - 5 pm) **Remote** No **Category** Executive


St. Luke's Health-Sugar Land Hospital ( offers the latest technology and treatments for residents of Fort Bend County and Southwest Houston. Our services range from heart care and neuroscience to robotic surgery. Our recently opened Family Birthing Center offers incomparable care and amenities in a spa-like environment to provide a VIP-Very Important Pregnancy-experience. Since 2008 our experienced doctors nurses and support staff have provided expert care to support our community.

The Market Senior Vice President Patient Care Services serves at the executive level providing leadership in the establishing the strategy for the delivery of nursing care, treatment, and services. Has direct line authority for all patient care units, Social Services, Palliative Care, Case Management, Emergency Center, Community Emergency Centers, Patient Placement, Endoscopy, Dialysis, Infusion Therapy, Nursing Administration, Center for Advanced Practice, Nursing & Patient Education, Internal Medicine, and Psychiatry for the market. Has the primary responsibility for establishing and ensuring clinical patient care standards are achieved in a cost-effective manner. Establish nursing services for the market consistent with the overall hospital values and goals and to provide a practice environment to assure CHI St. Luke's as an employer of choice. Has the authority and responsibility for meeting the bottom lines of quality and financial performance for the areas of accountability within the market. The position also has matrix responsibility for all nursing positions throughout the TX market to ensure that appropriate standards of care are met.


+ Participates in decision-making processes by collaborating with leaders from the governing body, health system management, hospital leadership council, medical staff and clinical areas in developing strategic plans, budgets, resource allocation, operational plans and policies for the market.

+ Leads and sets the strategic direction for nursing leadership in the development of a nursing mission, vision, philosophy, strategic plan congruent with the hospital's mission, vision, and strategic plan.

+ Mentors and develops the facility nursing leaders, managers and staff to assume leadership roles both formally and informally, via role modeling and facilitating staff participation in a shared leadership structure.

+ Directs patient care team effectively as team leader and change agent

+ Collaborates with the facility nursing leaders to develop and Implement effective communication channels to provide information to all staff members; provide the forum for staff to verbalize concerns, issues and ideas in a non-threatening environment.

+ Develops and continually enhances a positive working relationship and the ability to problem solve with other members of the patient care delivery team including physicians and other departments within the market.

+ Directs the development, implementation and administration of a shared decision making model.

+ Represents nursing services at established meetings with other hospital and market leaders, medical staff, and other clinical leaders. Regularly meet with the facility nursing leader to understand the facility needs regarding allocation of resources including FTEs, systems, equipment, and support. Where there are gaps or organizational needs, facilitate conversations with the appropriate executive and financial leaders to try and provide additional resources.

+ Meets regularly with facility nursing leader to facilitate problem resolution, information exchange, planning and timely communication.

+ Designs and approves the plan for providing patient care including determining the types and numbers of nursing personnel and staff necessary to provide nursing care for all areas of the market.

+ Provides for the establishment and implementation of patient care standards including policies and procedures that meet national, state and local rules and regulations as well as voluntary accreditation standards

+ Participates in the evaluation, selection, and integration of health care technology and information management systems that support patient needs and the efficient utilization of patient care resources.

+ Designs and Implements patient care programs for the designated market that meet the nursing care needs of the patient populations served.

+ Meet regularly with the facility nursing leader o ensures that processes and policies for patient care are designed to foster the ability of the staff to meet patient and family needs rather than navigating complex systems within institution.

+ Promotes a caring helpful environment including the arrangement of the physical setting and assembling equipment in a manner conducive to more effective and efficient patient care.

+ Creates environment where patients and families are considered partners in care.

+ Assures structures and processes are established to ensure a safe work environment.

+ Facilitate the planning promoting, and conduct quality monitoring and enhancement activities; facilitates and collaborates with leaders in advancing clinical outcomes and quality improvements within the framework of the CHI St. Luke's Performance Improvement Plan.

+ Collaborates with other disciplines in the monitoring, evaluation and enhancement of the market wide continuous quality enhancement program; Develops, Directs, and monitors the effects of patient care redesign programs.

+ Creates effective and ongoing programs to monitor, evaluate, and improve the quality of care and services.

+ Regularly meet with facility nursing leader to evaluate the adequacy of the annual staffing plan, to drive improvement and to demonstrate successes and opportunities for nursing.

+ Identifies key quality indicators to be monitored and evaluated. Uses benchmark data from internal and external sources to identify opportunities for improvement.

+ Meet regularly with the facility nursing leader to plan for operating and capital budget requests each fiscal year. Review overall performance to budget with the facility nursing leader on a regular basis, and discuss variances.

+ Encourage and facilitate creative strategies to lower costs while maintaining or enhancing quality.

+ Develops monitoring systems to provide accurate and timely assessment of performance according to budget.

+ Assists in contract negotiation and administration for contracted services.

+ Develops patient and family focused collaborative relationships with all members of the health care team and all departments within the designated market.

+ Demonstrates and creates expectation of consistency in application of human resource policies and procedures across departments. Demonstrates accountability for human resource management by monitoring, correcting variances for productive and non-productive utilization. Ensure the nursing facility leaders are consistent in the application of the policies.

+ Facilitate the promotion of programs to provide job related growth and upward mobility for the staff in areas of responsibility. Promotes nursing expertise in specialties. 31.

+ Provides employees with specific, timely, and constructive feedback including meaningful and annual performance appraisals.

+ Assists with coaching and counseling as needed.

+ Interviews and selects persons for positions based on the candidates' whose qualifications and personal philosophies are compatible with the hospital's mission and values of integrity, goal orientation, excellence, valuing people, and stewardship.


DISCLOSURE STATEMENT: The above statements reflect the general details considered necessary to describe the essential functions of the job as identified, and shall not be considered a detailed description of all work requirements that may be inherent in position.


**Education and Experience** :

+ Master's Degree

+ Registered Nurse-RN Minimum

+ Experience: Must have a minimum of ten (10) years' experience in progressive management roles, or the equivalent, with a sound knowledge of clinical nursing, management, and quality enhancement. Must have a minimum of 3 years of experience as VP of Patient Care.

**Minimum Knowledge, Skills, and Abilities:**

+ Excellent clinical and business skills Management skills suitable for a complex tertiary level patient care setting.

+ Knowledge of all areas of patient care.


**Equal Opportunity**

CommonSpirit Health™ is an Equal Opportunity/Affirmative Action employer committed to

a diverse and inclusive workforce. All qualified applicants will be considered for

employment without regard to race, color, religion, sex, sexual orientation, gender

identity, national origin, age, disability, marital status, parental status,

ancestry, veteran status, genetic information, or any other characteristic protected

by law. For more information about your EEO rights as an applicant,

pleaseclick here. (\_0/EEOC\_KnowYourRightsEnglish.pdf)

CommonSpirit Health™ will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c).

External hires must pass a post-offer, pre-employment background check/drug screen. Qualified applicants with an arrest and/or conviction will be considered for employment in a manner consistent with federal and state laws, as well as applicable local ordinances, ban the box laws, including but not limited to the San Francisco and Los Angeles Fair Chance Ordinances.

If you need a reasonable accommodation for any part of the employment process, please contact us by telephone at (415) 438-5575 and let us know the nature of your request. We will only respond to messages left that involve a request for a reasonable accommodation in the application process. We will accommodate the needs of any qualified candidate who requests a reasonable accommodation under the Americans with Disabilities Act (ADA).

CommonSpirit Health™ participates in E-Verify.