Logistics Coordinator

Logistics Coordinator

Evolv Technology | Waltham, MA, 02451, US
Salary Range:$37,000 – $50,000 Salary range estimated by Zippia

Posted 16 days ago

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Description

The Elevator Pitch

Are you passionate about creating and improving processes? Do you enjoy working with customers to ensure they are up to date with information about their orders?

Evolv is looking for a motivated Logistics Coordinator to ensure that as the business grows, we are growing with it! In this role, you will help us serve our customers by ensuring their needs are met and equipment arrives safely at their location in time for demos and installations. You will also make sure all customers (external and internal) are up to date with proper shipping information - better visibility, improved communication, and automation. You will help take processes from manual to automated!

Success in the Role: What are performance outcomes over the first 6-12 months you will work toward completing?

In the first 30 days, you will:

* Understand the workflow of the logistics organization
* Become proficient in entering and shipping parts orders
* Collaborate with sales and allocations to understand unique customer delivery requirements
* Schedule daily shipments

Within 3 months, you will:

* Quote and utilize fastest, most economical method of shipping
* Execute all shipments from manufacturing to the customer site
* Track shipments to ensure timely arrival of equipment
* Work with carriers to resolve issues that occur during transportation
* Utilize internal tools to create a shipping schedule, create documentation, and communicate with customers/carriers

By the end of the first year, you will:

* Have a well-rounded knowledge of all shipping methods used by Evolv
* Contribute to the continuous improvement of processes and procedures
* Be proficient in Shipwell (Transportation Management System), NetSuite, and Salesforce

The Work: What type of work will you be doing? What assignments, requirements, or skills will you be performing on a regular basis?

* Ensure all parts and systems are scheduled and received on time
* Determine the fastest, most economical way to transport cargo
* Create documentation for each shipment by entering it into our Transportation Management System
* Learn and understand the various shipping requirements of our customers
* Work with logistics carriers to coordinate the pickup and deliveries of product
* Work cross functionally to ensure all customers (internal and external) are prepared for delivery
* Advise customers on the status of their deliveries in advance and advise of any changes along the way
* Resolve customer concerns with effective communication and customer service
* Become proficient in Shipwell (TMS), NetSuite, and Salesforce
* Utilize internal systems to gather shipping requirements for each order

What is the leadership like for this role? What is the structure and culture of the team?

* You will be joining the large Revenue Organization team with a small logistics team. This role reports to the Senior Logistics Manager which will make this a 4-person team!
* The team culture is one based on building trust, collaboration, on-going development through kindness, authenticity, courage, drive and fun!

Where is the role located?

* This?role is based in Waltham, MA and can be done fully remote on the East Coast.