Mdm Officer

Mdm Officer

Nedbank | Johannesburg, GT, ZA

Posted 23 days ago

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Requisition Number and Contact Details REQ # Talent Acquisition Consultant - Ezekiel Dube Location - Newtown Closing Date - 16 January Job Family Risk, Audit and Compliance Career Stream Forensics Leadership Pipeline Manage Self: Operational Job Purpose To register risk events; and provide support services to Forensic Investigators; thereby ensuring that risks are recorded; investigated; actioned and reported in terms of Nedbank Risk Management Policies. Job Responsibilities Contribute to a culture of transformation by participating in Nedbank culture building initiatives, business strategy, and CSI. Influence the enhancement of business processes and methodologies. Ensure costs are recovered per time allocation and transfer pricing agreements with stakeholders. Liaise with stakeholders to fully understand and meet expectations and/or requirements through electronic communication providing feedback to management and stakeholders. Build and maintain mutually beneficial relationships by interacting with stakeholders Contribute to smooth flow of work and maintain relationships with internal and external service providers. Manage and prevent potential operational losses. Monitor, detect and prevent fraud against merchants Prioritise reported risk events. Classify risk events through assessment of category and/or type of event to ensure accurate management information on risk events provided to stakeholders Determine completeness of reported risk event. Register risk event on case management system by capturing information within timelines and escalate to management for quality assurance and distribution. Provide feedback to stakeholders. Provide administrative support services to stakeholders. Action requests for authentication of identity documents. Comply with risk standards and policies. Understand and embrace the Nedbank vision and demonstrate the values. Improve personal capability and stay abreast of developments in field of expertise. Support personal growth and enable effectiveness in performance of roles and responsibilities. Maintain knowledge management and improve team success by sharing knowledge with team and ensuring that information is provided correctly to stakeholders. Minimum Experience Level 2-3 years experience in banking and/or operational back-office environment in a financial institution Essential Qualifications - NQF Level Matric / Grade 12 / National Senior Certificate Technical / Professional Knowledge Administrative procedures and systems Banking procedures Branch processes and procedures Client service principles Filing techniques Governance, Risk and Controls Relevant regulatory knowledge Relevant software and systems knowledge Business writing skills Behavioural Competencies Applied Learning Collaborating Decision Making Driving for results Managing Work Quality Orientation --------------------------------------------------------------------------------------- Please contact the Nedbank Recruiting Team at