Software Systems Administrator

Software Systems Administrator

IsoMetrix | Sandton, GT, ZA

Posted 23 days ago

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IsoMetrix, is a leading integrated risk management software company with offices in the USA, Canada, Australia, United Kingdom and South Africa. We provide state-of-the-art solutions for ESG, EHS and GRC management.

Backed by the leading private equity firm Carlyle, an investment firm with $293bn of assets under management, SaaS-oriented business model. Crucial to the future success of the business.

We are looking for a candidate with suitable qualifications and experience to join our dynamic and passionate team in an IT (Information Technology) development environment.

Main purpose of Job:

Responsible for the daily administration and management of all our Information Systems including updated security practices and maintaining a healthy security posture.

Primary responsibilities:

Information Systems Support
Support all capabilities of the Atlassian ecosystem (including add-ons, screens, workflows, schemas, fields, permissions, notifications, user access)
Integrations support i.e. Exalate, JIRA, DevOps etc.
Responsible for managing and administrating cloud applications, Office 365, Salesforce, Pardot, Zoom Phone, SharePoint, Azure DevOps administration, Active Directory, SonarCloud administration, DynaTrace access administration.
Follow all quality best practices and procedures as established by the company
IT Strategy
Brainstorm innovative ideas and ways to improve information systems by consolidation and efficiencies
Adequate disaster recovery strategy, high availability, backup and recovery and successful execution
Stay current with Software Partners and vendors requirements and liaise with Account Managers to maintain sustainable relationships
Partner certification requirements are achieved and communicated to management
Information Systems adoption strategy
ISO 27 001 support and ongoing compliance
Minimum education experience:
NQF level 4 with IT related subjects is minimum requirement however Tertiary Qualification in Computer Science, Engineering, Software Engineering, or a related field would be advantageous
Atlassian support and administration certifications advantageous
Certified Salesforce Administrator advantageous
Minimum three years previous experience in IT operations, or related IT, computer, or operations field
Three years previous experience with O365 including user maintenance and group maintenance.
Three years' experience with SharePoint including creation and maintenance of customer team sites term stores as well as maintenance of site permissions for SharePoint sites.
Mimecast experience in relation to Rules, Policies, as well as Trace and Tracking will be advantageous
Monitor systems, for instance N-Able with regards to reporting, creation and maintenance of customer and sites, as well as upgrade and maintain N-Able system will be advantageous
Remain up to date on latest industry trends
Personal attributes:
Keen attention to detail
Problem-solving abilities
Solid knowledge base
Ability to work in a highly pressurized environment
Ability to accommodate flexible working hours
Ability to multi-task, prioritize as well as manage time efficiently
Good interpersonal skills and communication across all levels of management
Ability to articulate trends clearly and confidently
Ability to work within company policies and procedures
The IsoMetrix DNA encompasses the following core values and behaviours:
Own It!
Do the right thing
Embrace Ideas
Win together
Think Beyond
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