German Speaking Customer Support Consultant

German Speaking Customer Support Consultant

Initiate International | Cape Town, WC, ZA

Posted 14 days ago

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An international super-fast growing tech company that are revolutionising hoteliers around the globe have an exciting job opportunity for an German speaking Customer Support Consultant to join their team in Cape Town, South Africa. This company offers some amazing perks including unlimited learning & growth potential, Employee Equity Scheme, regular trips to Europe for trainings & celebrational ceremonies (International Week), annual salary increases, Training & Development opportunities, and so much more… Work in this vibrant international fast growing company today!Your key job responsibilities as the German speaking Customer Support Consultant in Cape Town, South Africa will include:Training hoteliers in using the system to their best advantage on all possible touch pointsProactively calling hoteliers to convince them of the added value of our additional paid featuresFun & productive collaboration with their other teams, specifically your German team matesCreating video & written content to teach our hoteliers in all possible topics so they can use the system in the most self-sufficient wayRequirements for this German speaking Customer Support Consultant job in Cape Town, South Africa:Must speak German on a native levelExperience providing customer support in technical environmentHotel (front-desk/reservations) / and or hospitality experience ( advantageous)Motivated working in a high-tech, fast-paced, entrepreneurial environment, requiring strong prioritisation abilitiesPatient and empathetic towards others, but naturally able to lead a conversation, deal with clients on different levelsSelf-motivated & ability to deliver under pressureA proactive team playerOrganised and great eye for detailPassionate about tech and software and not afraid to upsell. Skillset Required: German, Cape Town