8 years sales experience in the hospitality industry with a minimum of 4 years as a DOSM or leading a team in the sales department.
Candidates must possess strong communication and listening skills, excellent speaking, reading and writing skills
Computer skills (Microsoft Office and strong Excel skills).
Willing to travel and must possess a valid driving license
Willing to take responsibility and accountability.
Willing to work on weekends and holidays if required.
Maintains the highest level of professionalism in sales activities and appearance at all times;
Acting as a hotel brand ambassador and provides ongoing guest feedback to all areas of the hotel to identify potential points of improvements;
Constantly monitors and evaluates local, national, and international market trends and competitors sales initiatives, and provide key information for comp-set reports;
Ensure all contracts signed follow hotel policies and procedures;
Attends major travel, trade, and corporate functions to network and promote the hotel where required;
Plans and execute sales trips based on business opportunities and segmentation priorities;
Maintain the client database with accurate and detailed information;
Maintain professional relationships with industry partners, hotel representatives, relevant government officials, and business groups;
Continuously aim to exceed set objectives via revenue management initiatives and utilizing the IT infrastructure in place;
Able to identify opportunity cost and conduct business in the best long-term interest of the hotel;
Completes monthly sales reports, analysis, and forecasts for all departmental scheduling purpose;
Monitor the Sales & Marketing budget and discuss with the Director of Sales corrective action where necessary.
Control cost whilst ensuring the hotel’s Guests get value for money.
Have a keen understanding of the hotel’s market segments and their expectation.
Constantly seek to identify unmet Guest’s needs and work towards developing new/improving current products and strategies to sustain our competitive advantage.
Know the hotel’s current and potential competitors.
Understand the product image the company aims to project and ensure that image is reflected in every aspect of the manner in which you manage the departments under your supervision.
Communicate effectively within the organization at all levels using the most appropriate communication method for the matter concerned.
Conduct regular brief, concise, well prepared rap sessions (meetings) and ensure follow-up.
Maintain an effective tracing system, monitor production of all accounts and discuss appropriate action with the Director of Sales.
Effectively prepare, conduct and follow-up sales calls.
Monitor sales activities of the Sales Staff under your supervision including prospecting/qualifying, accounts maintenance, sales reports and revenue production.
PERSOLKELLY is one of the largest recruitment companies in Asia Pacific providing comprehensive end-to-end workforce solutions to clients. Headquartered in Singapore, the company was established in 2016 and is a joint venture between Kelly Services, Inc. and affiliates of PERSOL HOLDINGS Co. Ltd. Today, PERSOLKELLY operates more than 45 offices across 13 markets including Australia, China, Hong Kong, India, Indonesia, Korea, Malaysia, New Zealand, Philippines, Singapore, Taiwan, Thailand, and Vietnam. For more information, please visit www.persolkelly.com