Customer Service Officer

Customer Service Officer

Chandler Macleod | Silverwater, New South Wales, AU

Posted 20 days ago

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Chandler Macleod are seeking Customer Service superstars to join our client, a leading manufacturer based in Silverwater for a full time permanent position.undefined undefined About The Roleundefined The role of the Customer Service Consultant is to provide inbound/outbound sales to our network and maintain high standard of customer service provided. Working within a friendly team environment this role supports field representatives and the regions in maximising the sales potential of the brand.undefined undefined Duties and Responsibilitiesundefined
Receive incoming customer telephone orders and enquiries and processing of same.
Conduct outgoing customer calls seeking potential sales orders with specials programs.
Identify opportunities to "upsell/sell across"
Keep customers notified of sales promotions and specials during the course of contact
Manage customer stock and product enquiries
Process daily sales, credit and stock transfer transactions, as and when required.
Manage or refer customer complaints to the appropriate persons.
Processing of transactions, documentation and record keeping.
Perform administrative duties as required
Liaise with field staff and warehouse staffundefined undefined To be suitable for this role you will have:
Exceptional customer service focus
Strong communication skills - verbal & written
Excellent time management skills & punctual
The ability to work independently, organise, plan and prioritise work
Strong attention to detail
The ability to work within a team
A positive work ethic
Available for roster between 7.00am and 6.00pmundefined undefined undefined If you suit the above criteria please APPLY now - Sarah