Client Relationship Manager – Ticketing
About the role
We are looking for a passionate relationship driven induvial to manage ticketing requirements for our key clients to consistently deliver events at Melbourne and Olympic Parks.
Reporting to the Ticketing Manager, this role will act as a key contact for our clients in facilitating their event ticketing needs by coordinating all aspects of ticketing services from conception to delivery.
Here are some of the game-changing things you’ll have the opportunity to be involved in:
Marketing and Analytics
What you will bring to the role:
You’re an expert at stakeholder management
You enjoy and thrive at building and maintaining relationships. Whether they be internal or external you value and prioritise your relationships in order to successfully deliver world class experiences.
You’re a skilled multi-tasker
You thrive in a fast-paced environment and are skilled in managing conflicting demands from multiple stakeholders and can pivot when necessary. You maintain a calm demeanour and employ high attention to detail even in time-pressured environments.
You strive to continuously improve
Innately, you are driven for ‘better’. You look for better ways of doing things that provide improved outcomes for your stakeholders. From a process perspective – efficiency and accuracy is your end goal.
The Customer is at the Heart of Everything You Do
You care deeply about the people experience. Whether it is a Hirer bringing an event to the precinct, the venue team hosting and delivering the event, a casual team member working at gates or a guest coming to see their favourite artist at one of our venues - you consider their experience at every interaction.
A bit about us
Melbourne & Olympic Park (M&OP) is an iconic, multi-venue precinct with few parallels globally. We showcase Melbourne to the world during the Australian Open and deliver hundreds of entertainment, sporting and community events each year across our world class venues.
At M&OP we are passionate about delivering world class customer experiences every person, every event, every time. How do we do this? By seeking out the best talent to build a high performance, integrated team who are passionate about creating exceptional experiences for our guests.