DGM - Air Product

Role: DGM Air Product
Location- Mumbai
ROLES & RESPONSIBILITIES

• Stakeholder Management and liaison with airlines, customers, and agents
• Design new products as per customer need and market trend.
• Develop operational capabilities as per service requirement.
• Develop SOPs for new product processes and implement the same.
• Analyzing the current processes and identify opportunities for improvements.
• Monitor the market and develop various competitive analysis.
• Drive service level and other key operational KPIs.
• Involvement in P&L management.
• Identify opportunities for technology integration and drive its implementation and adoption.
• Follow and identify emerging trends and take strategic decisions accordingly.

QUALIFICATIONS & COMPETENCIES

• Bachelor's degree or post-graduate (MBA preferred)
• 10+ years of work experience in a related field
• Good communication skills backed by strong listening skills to develop and maintain good working relationships with internal and external stakeholders.
• Demonstration of strong planning and management skills are essential.
• Strong desire to improve our service, products, and processes, with ability to drive continuous improvement.
• Ability to work across the business to implement and execute change.
• Ability to create, improve and document processes, workflows.
• Ability to impact organization results through influence across organizational boundaries.
• Ability to work effectively with tight deadlines in a fast-paced environment.

Strong networker, influencer, and team player.

Role: DGM Air Product Location- Mumbai ROLES & RESPONSIBILITIES * Stakeholder Management and liaison with airlines, customers, and agents * Design new products as per customer need and market trend. * Develop operational capabilities as per

Experience: 10.00-13.00 Years