Product Design Specialist
Telstra | melbourne, VIC, AUPosted a month ago
Description
Job Summary
As a Product Design Specialist, you are passionate about creating new and improved products that delivery exceptional customer experiences. You thrive on being part of a high functioning and motivated product team and working collaboratively with stakeholders on innovative products that raise the quality of the customers experience and build Telstra’s reputation as a globally innovative company. Your ability to think critically, analyse product performance, and help manage product development and enhancements is what sets you apart.Job DescriptionWhat is the focus of the role?
As a Product Design Specialist, you are passionate about creating new and improved products that delivery exceptional customer experiences. You thrive on being part of a high functioning and
motivated product team and working collaboratively with stakeholders on innovative products that raise the quality of the customers experience and build Telstra’s reputation as a globally innovative company. Your ability to think critically, analyse product performance, and help manage product development and enhancements is what sets you apart.
What you’ll do
This is how you bring your role to life:
• Work collaboratively with team members to provide support in the design of innovative product roadmaps to create competitive differentiation, growth, cost savings, and customer service improvements
• Collaborate with team members to design superior customer products, services and experiences that drive growth and profitability across multiple product portfolios and segments
• Take ownership of assigned work tasks, leveraging your knowledge and practical experience in product economics to quickly and efficiently create high quality output within agreed delivery timeframes
• Take initiative to analyse and identify product performance, market trends and commercial matters as they relate to the product or a component of a product, including competitive threats and regulatory issues
• Participate in continuous improvement initiatives within your team to help Telstra deliver great customer experiences and increase customer satisfaction
• Leverage your sound communication skills to contribute to design sessions with product and development teams to experiment and incubate great ideas that resolve customer pain points
• Apply and continue to build your knowledge in best practice market trends through active thought leadership, and contribute specific product, segment or domain expertise to enable the team to continuously improve product performance
• Apply your critical thinking and problem-solving abilities to help evaluate and resolve key impediments to the evolution of Telstra’s product portfolios
• Apply Agile practices and mindsets when working in Agile teams or within Telstra’s Agile operating model
If this opportunity sounds like a perfect fit for you, we'd encourage you to apply!
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We’re committed to building a diverse and inclusive workforce in all its forms. We encourage applicants from diverse gender, cultural and linguistic backgrounds and applicants who may be living with a disability. We also offer flexibility in all our roles, to ensure everyone can participate.
Remuneration Range: AUD 65,858 – 100,200
Recruitment Start Date: 10/01/2023
Recruitment End Date: 07/02/2023
