New Year, New Role!
Mantra Towers of Chevron located in the heart of Surfers Paradise is seeking a natural leader who enjoys working in a fast paced environment, is a creative thinker and has previous Front Office Leadership experience to join their team as their next Full Time Assistant Manager (Front Office)
As our next Assistant Manager, you will: Oversee the daily operations of the property Work with guests to assist with any complaints and provide solutions in a respectful manner Being a hands on leader you will supervise and mentor Team Members showcasing your excellent leadership skills as a natural motivator. Provide a high level of customer service and a genuine personable service style that blows our guests away Assist in the preparation of rosters and use Excel on a daily basis
What we are looking for: Must have previous experience within a hotel Front Office environment You are a strong Guest Service Agent who is ready to take that next step or a supervisor or team leader looking to build their skills with Accor. You are open to learning and growing your career within Rooms Division You have a vibrant and outgoing personality Enjoy engaging with guests and your team – you’re a people person! You are a true professional in all aspects You will be flexible to work a range shifts including early mornings, evenings and weekends Knowledge of Sihot PMS advantageous