Youth Case Manager

Youth Case Manager

The Salvation Army | surry hills, NSW, AU

Posted a month ago

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Start your career with The Salvation Army today!

We are looking for compassionate people who share our mission and values, if you have the passion and drive to commit yourself to a challenging and rewarding role; we invite you to review our current vacancies.


The Salvation Army is one of Australia’s largest and most-loved charities, helping thousands of Australians every year find hope in the midst of all kinds of personal hardship. The Salvation Army offers the opportunity to use your professional skills and expertise to make a real difference in the lives of people who need help most.

Why this role matters

The Salvation Army Youth Services offer an integrated suite of programs engaging with young people across Australia. Our services create intentional avenues for young people to explore opportunities, build support networks, and access, participate and contribute to their communities.

Youth services provide a diverse range of programs which include housing and homelessness, driver training, education, employment and training, AOD support, social and community activities, specialist therapeutic responses and youth justice programs.

About the role

We are currently seeking a values-driven and proactive Case Manager to provide intensive assistance and support to young people living within Oasis Youth Support Network’s Crisis Accommodation Services – Oasis House.

You will successfully

  • Build rapport & engage with young people in order to respond to their immediate and longer-term needs
  • Provide an effective case management service for clients residing in, including conducting individual assessments
  • Assist in the creation of a positive environment within the services which promotes the physical, emotional, spiritual & social development of young people
  • Ensure the young people are not subjected to any form of abuse or discrimination, in particular, bullying or the threat of bullying
  • Liaise with government & NGO’s in the assessment & implementation of young people’s case plans as required
  • Implement, coordinate & support living skill programs and related training for young people living within the OTAS program
  • Create & maintain all required record-keeping, including client files and other administrative records
  • This is a permanent full-time position, based in Surry Hills, NSW.

    You will have

  • Tertiary qualifications (minimum Diploma) in Youth Work, Community Services, Social Work or related discipline.
  • Demonstrated work experience (min. 3 years) in youth services, case management, homelessness, health, addiction, or other related welfare fields.
  • Knowledge & understanding of youth homelessness & relevant health, addiction & welfare issues & appropriate intervention strategies
  • Demonstrated experience and working knowledge of the community services sector in NSW, with a specific emphasis on homelessness and family/domestic violence
  • Current Senior First Aid
  • Current NSW Driver’s License
  • Valid NSW Working with Children Check
  • A willingness to undergo a National Police Check
  • The Salvation Army is subject to public health orders. You may be required to provide evidence of vaccine status dependent on requirements.

    What we offer

  • (Maybe eligible to) NFP salary packaging ($15,900 tax free) plus meals and entertainment benefits
  • Employee Assistance Program - Independent confidential counselling service
  • Flexible working conditions
  • Financial, retail and lifestyle discounts and benefits
  • Discounted health and fitness programs through Fitness Passport
  • Up to 8 weeks leave per year through our purchase leave scheme
  • Generous Parental Leave offering of 12 weeks
  • Up to 5 days paid leave per year to support a TSA program or activity
  • An inclusive culture of dedicated, passionate and professional team members
  • Positively supporting and impacting the lives of others through your career contribution