Smollan | Johannesburg, GT, ZA

Posted a month ago

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2022-11-30 JHB North

Job Ref #: SM-3462
Industry: Freight/Shipping/Transport/Import/Export
Job Type: Permanent
Positions Available: 1
At Daymon, we’re on an evolutionary journey where we’re shifting our story. We’re looking for truly unique people who believe in fostering a diverse and inclusive environment. Where our people are cared for, happy and inspired in building an extraordinary place to work.

Job Description

Job Summary:

An operational leader who ensures growth for Pick n Pay, suppliers and Daymon by proactively influencing sales of represented lines by managing the critical resources required to ensure efficient and effective dayto-day operations; and acting as a Daymon custodian, leader and people manager.

Key Responsibilities and Deliverables Manage Sales and Communication

Management of staff to ensure continual adherence to basic merchandising requirements and objectives of that function
Continual drive for sales through repeat replenishment by staff Ensure that all new lines are ordered as soon as the product is listed 
Ensure store staff and PnP management are aware of:
all new lines
Stock / supplier issues
Staff issues
Ensure that the Store staff are in possession of the Weekly Bulletin and are aware of its contents
Discuss future promotions, focus lines, stock issues or any other relevant information with all necessary parties
Communicates all relevant Franchise issues through submission of the Franchise contact report
Identifies and takes appropriate action where over-stock situations occur and also when short-dated coded stock is found as per the Short Dated and Expired Stock policy
Communicates immediately all pricing, listing, product, packaging or stock issues directly to management
Management of returns and waste
Clear understanding of the requirements / contents of each Category / Division (e.g. Imports, Fresh, GMD etc.)

Manage Customer Service

Responds promptly to all customer and supplier complaints and requests (24hr turnaround)
Ensure that feedback on above is detailed and correct
Ensure that all suppliers and customers are treated with the required respect

Manage Relationships

Establishes and maintains effective relationships with customers, principals, peers, sub-ordinates and colleagues
Maintains professional

Manage Technology

Uses technology to advance the business
Completes all relevant tasks, audits on SMART in full and in time
Ensure adoption and effective usage of SMART by store teams (where applicable)

Manage promotional activity

Ensure that all promotional activity is completed, sufficient stock is ordered, displays, ends and Point of Sales are erected correctly and on time.
Ensure store teams are informed about promotions
Communicate promotional activities to store teams
Ensure promotional activities have been implemented and maintained
Provide feedback on promotional implementation

Achieve POP objectives

Ensure generic Planograms (flows) are implemented
Ensure store-specific planograms and category flows are implemented and maintained
Ensure shelf health is implemented and maintained
Ensure PI labels are updated and in the correct place
Ensure promotional signage is implemented and maintained

Effective and efficient achievement of targets

Communicate sales targets to the Store teams
Identify in-store cross-merchandising opportunities
Monitor sales to ensure sales targets are achieved

Control expenses

Control cell phone/telephone expenses
Monitor and control:
fuel expenses
travel expenses of staff

Pro-active operational excellence

Communication with store management on every visit (GNAP and feedback)
Management of teams to adherence to:
Basic merchandising principles
Shelf health and stock rotation
PnP stock management policies (Gap Scan, OOS label, stock counts)
Manage the store teams required to ensure efficient and effective day-to-day operations of store execution including scheduling and enough coverage by day and category
Continuous monitoring of service delivery
Implementation of sales initiatives and value-adding store operations Ensure all company assets are maintained according to company policy
Adheres to call cycle at all times.
All missed calls to be completed within the next cycle
No store may be missed for more than 1 cycle
Ensure that every store has a Mule Train book at all times and that it is properly utilized by the store staff
Continual review of store structures to alignment with pack out rates, trading densities and store requirements

Stakeholder engagement

Pro-actively influencing and managing relationships between the suppliers, Pick n Pay and operational staff to ensure growth for all
Provide continuous feedback as per requirements
Complete Franchise contact report for every visit

Effective people management

Take full responsibility for performance management of all direct reports, managing their performance in relation to quality standards and agreed benchmarks and objectives, focusing on all aspects of sound people management:
Recruitment and selection, induction and orientation, training and development, rewards and remuneration, succession planning and performance management
Ensure compliance with regards to leave, adherence to dress code, management of health and safety and adherence to staff welfare
Ensure adherence to time and attendance as per the company policy
Feedback all Kronos exceptions in time as per policy
Ensure appropriate levels of management and accountability
Motivate, delegate and empower appropriately, enabling direct reports to take responsibility and display creativity and initiative
Ensure effective knowledge sharing

Effective teamwork and self-management

Follow through to ensure that personal quality and productivity standards are consistently and accurately maintained
Demonstrate consistent application of internal procedures
Plan and prioritize, demonstrating abilities to manage competing demands

Key Competencies 

Good written and verbal communication skills
Strong interpersonal, relationship and negotiation/ persuasion skills
Ability to motivate others
Pro-active and assertive approach
Proven leadership skills
Sales orientation
Systemic thinking
Coaching & development of others
Team leadership
Impact & influence
Emotional maturity
Change leadership
Judgement & decision-making
Planning & prioritization
Performance & results driven
Quality & detail excellence
Organizational commitment
Relationship building
Service excellence
Resilience & stress management

Job Requirements

2-3 years’ sales experience in FMCG environment at a managerial/ supervisory level||Essential / Minimum|0-5 years|
Relevant Diploma at NQF 4
Code 8 Driver’s license
A pro-active thinker
Team and staff management skills
Good planning and organising skills
Basic Computer skills
Selling skills
Clear decision-making skills
Basic IR knowledge
Outstanding interpersonal communication
Problem solving and analytical skills
Business Acumen
Attention to detail