Restaurant Associate

Restaurant Associate

Atrium Hospitality | Denver, CO, 80201, US
Salary Range:$24,000 – $33,000 Salary range estimated by Zippia

Posted 13 days ago

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Description

Hotel:
Denver Crowne Plaza

Job Description

Profile:

Telecommute: No

Bonus Eligible: No

Direct Reports: No

Reports To: Executive Chef, Banquet Manager or All Purpose Manager

Equipment: Uniform

Primary Purpose:

The primary purpose of the Restaurant Associate is to provide guests with an excellent restaurant experience in accordance to the established policies and procedures.

Work Performed:

The Restaurant Associate will be tasked with the following duties, responsibilities, and assignments:

  • Schedule dining reservations and arrange parties or special services;
  • Ensure prompt and courteous service to guests;
  • Answer telephone calls and process phone orders;
  • Greet guests, escort them to tables, and provide menus, answering dining related questions, and suggest food and beverage items;
  • Take food and beverage orders, relay orders to kitchen, and serve food to guests;
  • Coordinate amenity delivery request in connection with the kitchen department;
  • Monitors tables in assigned section ensuring all guests are served;
  • Address guest complaints;
  • Collect and process guest payments;
  • Totals receipts at end of shift to verify sales and clear cash register;
  • Ensures tips are reported properly for tax processing;
  • Clear dirty table settings and prepare table for resetting;
  • Maintain stock and cleanliness of stations for all meal periods with necessary equipment including silverware, linen and condiments;
  • Inspect dining room serving stations for neatness and cleanliness;
  • Assist service staff as necessary to service guests in a timely manner;
  • Follow all company safety and security policies and procedures, including reporting accidents, injuries and unsafe work conditions to management; and
  • Any and all other work as required to complete the primary purpose of the position.


Qualifications:

Preferred Prior Experience:

Six months of previous customer service, restaurant and/or cashier experience

Preferred Education:

High school diploma or equivalent

Required Licenses/ Certification:

Food Safety Training certified or become certified within first 60 days of employment.

Alcohol Awareness certified or become certified within first 60 days of employment

Preferred Technology:

Previous experience with Micros operating system

Physical:

Able to lift a minimum of 50lbs

Able to bend and squat repeatedly

Able to walk and stand for duration of scheduled shift

Other:

Flexible to work day, early morning, evening, night, weekend and holiday shifts

Starting Compensation
$12.56/hr - $13.19/hr

In addition to competitive compensation packages, all Atrium Associates are eligible for commissions for referred and booked hotel business, 401(k) Retirement Savings plan with company match and travel discounts.

Full-Time Associates are also eligible for employer-sponsored health insurance, dental insurance, and vision insurance; life insurance; short-term / long-term disability insurance; tuition reimbursement; paid / unpaid time off and paid sick leave for Colorado residents.

Our associates and leaders are driven every day to make Atrium Hospitality a great place to work and grow. Come grow with us!

For more information click HERE or copy and paste the link below in your browser.

https://atriumhospitality.com/your-career/why-work-for-us/

EOE, including disability/vets

Empleador con igualdad de oportunidades, incluidos personas con discapacidad y veteranos