Payment Operations Representative II

Payment Operations Representative II

Schools Financial | Tustin, CA, 92780, US
Salary Range:$36,000 – $53,000 Salary range estimated by Zippia

Posted 10 days ago

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22-1130Tustin Campus, Sacramento Operations CenterRegular Full-Time40Monday through Friday 7:00 am to 7:15 pm

Saturday 9:00 am to 3:00 pmMonday through Friday 7:00 am - 4:00 pm, 8:00 am - 5:00 pm, 9:00 am - 6:00pm, and 10:15 am to 7:15 pm, shifts will rotate 2 - 4 per year

Saturday 9:00 am to 3:00 pm

Who We Are

SchoolsFirst FCU is the largest credit union in California and the nation's largest credit union serving the educational community. We exclusively serve California school employees and their families. We were recently ranked the #1 credit union in California by Forbes, and recognized as one of the 50 Most Engaged WorkplacesTM in North America by Achievers. We're growing and looking for talented, service-oriented people to join our team.

What We Believe

There's a reason we love coming to work every day. We have the privilege of serving those who build the future: school employees, and the families whose sacrifices make their work possible. Not only are we passionate about living our mission of providing Members with world-class personal service and financial security, but we're also dedicated to providing service to each other. That means creating an environment where you're empowered to do what you do best every day, with opportunities for ongoing development and growth. So you can provide the trusted advice and financial expertise that makes a positive difference in the lives of our Members. It's a truly unique culture, in an organization with a truly unique mission.

What You'll Be Doing

Provides World Class service by meeting our Members' and team members' needs through efficient, accurate, and time sensitive processes related to more complex drafts, payroll and ACH operations.

* Process and/or balances all reports related to drafts, payroll, eDeposit and ACH functions by processing accurately and consistently meeting deadlines. Closes out all assigned work and ensuring appropriate data is available in month end reporting.
* Assists team members as an initial escalation point regarding Member issues, assisting branches, or other departments.
* Research and resolves all department related general ledgers and addresses out of balance conditions to management.
* May provide suggestions to improve efficiencies, productivity, and accuracy.
* Responsible for providing fundamental concepts, practices and procedures necessary to provide direct assistance to Members, and team members, regarding issues related to payroll process and posting, drafts, ACH, and other similar functions.
* Maintains confidentiality of Credit Union and Member records.
* Performs daily system file maintenance and utilizes multiple systems and critical applications in order to properly maintain Member account transactions.
* Performs various office functions, including but not limited to logging and distributing mail, check posting, imaging and record retention and manage the supply order.
* Maintains time sensitive workflow relating to all functions listed above.

Additional Job Functions

* Performs other duties as assigned.
* Complies with regulatory compliance and assigned training requirements including but not limited to BSA regulations corresponding to their specific job duties. Failure to do so may result in disciplinary and other employment related actions.


* High School Diploma or GED required.
* 1-3 years of previous related experience required.

Knowledge, Skills, and Abilities

* Knowledge relating to department functions, credit union standard operating procedures, rules and regulations and possesses analytical skills to utilize available resources to conduct research and resolve various account and general ledger issues.
* Extensive knowledge with regard to the credit union's Standard Operating Procedures and possesses the skills necessary to utilize theSource and other tools to assist in researching and resolving issues.
* Broad working knowledge of rules and regulations specifically related to department functions: i.e. Regulation E, Regulation D, Regulation CC, NACHA, to ensure compliance.