Sr Technology Analyst

Sr Technology Analyst

Southwest Airlines | Dallas, TX, 75201, US
Salary Range:$100,000 – $120,000 Salary range estimated by Zippia

Posted 7 days ago

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Description

The People of Southwest Airlines come together to deliver on our Purpose, which is to connect People to what's important in their lives through friendly, reliable, and low-cost air travel. This Sr Technology Analyst invests in the future of Southwest's People through their contributions designing, implementing, and installing infrastructure solutions in the Lean Agile Center of Excellence (LACE). This role will work collaboratively with Executives, Business Partners, Communities of Practice, and workgroups throughout the Company to lead the creation of the LACE training strategy in support of Southwest's Agile journey. The Sr Technology Analyst is excited to bring their strategic mindset and unique background to this impactful Team, where they'll have the opportunity to make learning fun and drive the future of Agile and Technology at Southwest.

As the Sr Technology Analyst, you can expect:

* Familiarity with Scaled Agile Framework (SAFe) and Agile, as well as experience being a confident, self-motivated communicator and collaborator in order to build cross-organizational support may be beneficial in transitioning to this role, but are not required.
* Fly for free, as a privilege, on any open seat on all Southwest flights-your eligible dependents too.
* Up to a 9.3% 401(k) Company match, dollar for dollar, per paycheck.*
* Potential for annual ProfitSharing contribution toward retirement - when Southwest profits, you profit.
* Explore more Benefits you'll love: swa.is/benefits
* For eligible Leadership and individual contributor roles, additional bonus opportunities are available and awarded at the discretion of the company.
* U.S. citizenship or current authorization to work in the U.S. required and no current or future work authorization sponsorship available.
* There is limited group of states or localities ineligible for Employees to regularly perform their work off-site. Those ineligible locations are Alaska, California, Colorado, Delaware, Denver, Illinois, Massachusetts, Montana, New Jersey, New York, North Dakota, South Dakota, Vermont, West Virginia, and Wyoming.

Southwest Airlines is an Equal Opportunity Employer.?We continue to look for opportunities to reflect the communities we serve, and welcome applicants with diverse thoughts, backgrounds, and experiences.

* Responsibilities
* Apply knowledge and skills of analysis, business processes, tools, domains, project methodologies, requirements definitions, and testing to solve a range of problems
* Partner with other Technology Team members to provide advice or solutions within his or her area of expertise
* Identify strengths and weaknesses of alternative solutions, conclusions, or approaches to problems and search for and seize opportunities to do more or to do things better
* Estimate effort and value for solutions
* Apply business solutions with broad level knowledge about technology platforms/architectures
* Verify information and carefully review and check the accuracy of own work using dependency identification processes in technology work
* Establish or follow prioritization processes to drive work, completing work with a sense of urgency
* Express ideas, business or technical requirements clearly and concisely in writing using appropriate levels of summary and synthesis on a regular and consistent basis
* Monitor program risks, issues, and scope, ensuring the appropriate level of priority, visibility and escalation
* May perform other job duties as directed by Employee's Leaders


* Knowledge, Skills and Abilities
* Advanced knowledge of business analysis, process modeling and redesign
* Advanced knowledge of technical environments
* Advanced knowledge of software development methodologies
* Skilled in excellent partnering, communication, and negotiation in working with various Teams and/or external partners
* Ability to analyze large, complex, or vague Business or technical problems, articulating the problem or root cause, and translating the analysis into viable solution recommendations
* Ability to work effectively in a strong Customer service/team oriented environment
* Ability to research, create, and document requirements, processes, and technical specifications
* Ability to manage and prioritize multiple and widely varied work streams/tasks
* Ability to take on multiple assignments, whether administrative or project related, while maintaining a successful level of completion in all responsible work; able to mentor others to do the same
* Ability to develop, present and effectively communicate ideas and strategies to a variety of audiences
* Ability to teach and mentor others concerning technical and business subjects



Responsibilities This role will work collaboratively with Executives, Business Partners, Communities of Practice, and workgroups throughout the Company to lead the creation of the LACE training strategy in support of Southwest's Agile journey. Partner with other Technology Team members to provide advice or solutions within his or her area of expertise. Identify strengths and weaknesses of alternative solutions, conclusions, or approaches to problems and search for and seize opportunities to do more or to do things better. Estimate effort and value for solutions. Apply business solutions with broad level knowledge about technology platforms/architectures. Verify information and carefully review and check the accuracy of own work using dependency identification processes in technology work. Establish or follow prioritization processes to drive work, completing work with a sense of urgency. Express ideas, business or technical requirements clearly and concisely in writing using appropriate levels of summary and synthesis on a regular and consistent basis. Monitor program risks, issues, and scope, ensuring the appropriate level of priority, visibility and escalation. Ability to teach and mentor others concerning technical and business subjects. May perform other job duties as directed by Employee's Leaders.