Analyst Employee Development 4

Analyst Employee Development 4

Icon Information Consultants | San Antonio, TX, 78215, US
Salary Range:$70,000 – $97,000 Salary range estimated by Zippia

Posted 3 days ago

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Description

Learning Development Resource
 Must Have: Prior experience designing and formatting learning resources in a variety of formats.
training related resources including training materials, audio/visual equipment, LMS System, and other applicable training software such as Camtasia.

Responsibilities: 
  • Executes learning development programs and processes. Collects and analyzes organizational and departmental data, identifies best practices and conducts research on industry trends to make business decisions.
  • Continuously improve training effectiveness by incorporating safety, reliability, and customer service.
  • Partners with business units and customers to coordinate, develop and facilitate training programs that meet desired business outcomes.
  • Creates and coordinates training schedules, monitors course enrollments and ensures course credit up completion, tracks and reports attendance and provides support for pre or post course activities.
  • Organizes, coordinates and maintains all training related resources including training materials, audio/visual equipment, LMS System, SAP, and other applicable training software such as Camtasia.
  • Manages training development projects, working with subject matter experts and team members to design, develop and improve technical and non-technical training courses.
  • Measures and reports learning outcomes by creating and implementing knowledge and skill-based assessments.
  • Coordinates, supports and training delivery staff.
  • Applies and adapts an instructional design process to create Instructor Led and Computer-Based Training course documentation (i.e., learning objectives, participant guides, facilitator guides, assessments, handouts, visual aids, how-to's, etc.).
  • Develops business processes to support and sustain learning outcomes, ensure adherence to work practices and policies as part of the transfer of learning to actual work performance/behavior.
  • Conducts analyses of training needs to determine opportunities for improving performance and to provide customized training for all areas.
  • Conducts and leads training courses and workshops on Adult Learning Theory, Training Delivery, and other professional skills utilizing performance-based practices.
  • Benchmarks, researches, identifies, and implements best practices for training methods and technology into new and revised training programs.
  • Creates training-related communication materials, markets the availability of training courses, and promotes developmental opportunities across the enterprise.
  • Conducts on-site observations and personnel interviews to determine training needs and support post-training utilization of skills for business unit operating systems or procedures.

Minimum Qualifications
  • Bachelor's degree in Business, Education, or Communication with a strong emphasis on grammar and writing skills, curriculum development, instructional design; In lieu of a degree, five years or more of related work experience will be considered.
  • Possess strong organizational, planning, multi-tasking skills to coordinate and organize multiple activities concurrently with sound judgment and initiative;
  • Effective presentation and interpersonal skills demonstrating a positive enthusiastic attitude;
  • Analytical and problem solving abilities;
  • Possess strong and effective oral and written communication skills;
  • Ability to grasp new concepts and methods quickly and apply what was learned in a one on one or in a class environment;
  • Ability to work in an unstructured environment where flexibility, creativity and thinking outside the box is essential;
  • Strong demonstrated character and leadership skills and respected by peers;
  • Ability to lead and work with teams under pressure and with time constraints in a calm and professional manner, coordinating with others to achieve desired results and multiple deadlines;
  • Personal computer (PC) experience in a Windows environment with Microsoft Word, Excel, Publisher and Power Point application software;
  • Possess effective time management skills;
  • Ability to meet goals and objectives with minimal direct supervision;
  • Ability to work unscheduled time and/or weekends if necessary;
Preferred Qualifications
  • Knowledge and experience developing course/workshops documentation using adult learning theory and methodology, experiential learning activities, and facilitation of learning events;
  • Ability to implement various training media to include classroom training, CBT, Web, e-learning;
  • Previous experience with training preparation, organization maintaining training documentation and effective class delivery;
  • Known for establishing and maintaining constructive and effective work relationships; relating well with individuals at all levels of an organization (internally and externally); using diplomacy and tact; diffusing even high-tension situations comfortably.
  • Knowledge or experience using Cherwell application, creating, maintaining, and resolving end user's technical issues;
  • Knowledge of Success Factors Learning Management System (LMS)
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