Retail Sales Manager - $16.80/HR

Retail Sales Manager - $16.80/HR

Duluth Trading Company | Noblesville, IN, 46062, US

Posted 14 days ago

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This is a Full-Time Hourly Supervisory Position. Starting wage is $16.80/hour.

Purpose of Position

The Duluth Trading Company Sales Manager ensures each member of the store team delivers the Duluth Brand experience daily. The Sales Manager is a key contributor in achieving KPIs through proper hiring, staff development, merchandise presentation, operational excellence, inventory controls, and loss prevention.

What You'll Love:

* Daily pay available!
* 40% employee merchandise discount!
* Being a part of an innovation-driven organization that is growing fast, and taking care of business through catalog, web, and retail stores.
* Working on a team that makes retail workwear for customers who are smart, straight-talking folks who do everything from pounding nails to shoeing horses and pitching bales.

What You'll Do:

* Develops an exceptional familiarity of the Duluth brand and comprehensive product knowledge to provide solution-oriented, friendly service to customers. Leads team to do the same.
* Personally demonstrates a high level of service and engagement and sets expectations for the team.
* Sales Manager manages floor coverage to engage the customer and drive Duluth experience.
* Ensures that customer profile information is accurately recorded.
* Responds proactively and provides positive resolutions to customer concerns. Is empowered to make decisions.
* Maintains merchandise presentation according to Visual Merchandising standards and current floor-set and product messaging. Ensures sales floor is customer ready.
* Effectively set up sales and promotions with proper signing and communication
* Executes and supervises the handling of merchandise receipts and transfers quickly and accurately, including checking in, hanging, steaming, and visual merchandising on the sales floor.
* Ensures Company standards for cleanliness for the sales floor, stockroom, restrooms, cash wrap, and hospitality area.
* Provides clear and consistent feedback to employees on a regular basis.
* Adheres to all Company guidelines, policies, and programs and sets a positive example.
* Understands, executes, and trains all cash handling and reporting functions
* Processes all register functions and ensures they are followed in the store.
* Ensures store is secured; responds to any alarms as directed.
* Ensures the safety of employees and customers. Communicate concerns to Store Manager or Assistant Store Manager.

What We're Looking For:

* High school diploma or equivalent. Associate's or Bachelor's degree with a focus in Business Administration and /or Merchandising preferred.
* Three years retail experience with a minimum of one year of management experience. Retail Management preferred.
* Able to adapt in a growing and changing environment.
* Able to motivate, lead and influence others.
* Confidence in problem-solving and decision-making.
* Exhibits a high level of integrity and trust.
* Excellent communication skills.
* Collaborates and functions as part of a team.
* Ability to work a flexible shift including nights and weekends.
* Full-time Sales Manager must have full availability.
* Performs other duties as directed.

Environmental Factors:

* Must be able to stand or walk for up to eight hours a day.
* Frequent reaching and bending and twisting - below the waist and above shoulders.
* Frequently required to use repetitive hand-to-finger motions and reach with hands and arms.
* Frequently lifting up to twenty pounds, occasionally lifting up to 40 pounds. Push/pull up to 20 lbs.
* Ability to climb ladders, reach and bend.
* Work in temperatures ranging from 50 - 85 degrees - especially in our stock room areas.
* Able to use common tools such as hammer, screwdriver, and wrench for floor sets.
* Use of a computer up to 60 % of the time throughout the day.

Who We Are:

We are a "no bull" brand that started in 1989 and we provide apparel and other gear for hardworking men and women. Favorites such as our Ballroom® Jeans featuring "crouch without the ouch," Buck Naked™ Underwear, and our Longtail T® Shirts that hide "plumber's butt" reflect our attitude.

The heart of Duluth Trading's success is creating one-of-a-kind men's and women's clothing, innovative tools, and ingenious gadgets while being humorous storytellers. The talented people we seek want to be proud of where they work, have a commitment to do things better, and be part of a retail, web, and catalog apparel company that knows where it's going.

The responsibilities outlined in this position description are a guideline for the general duties of the position and are not exhaustive of all duties inherent in the job.