Center Supervisor

Center Supervisor

Center for Diagnostic Imaging | Delray Beach, FL, 33447, US
Salary Range:$34,000 – $49,000 Salary range estimated by Zippia

Posted 7 days ago

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Description

Diagnostic Centers of America, a premier outpatient imaging center is South Florida is now part of a leading national subspecialty provider for advanced diagnostic and interventional radiology services, RAYUS Radiology formerly Diagnostic Centers of America, is challenging the status quo by shining the light on radiology and making it a critical first step in diagnosis and proper treatment.

We are committed to delivering clinical excellence in communities across the U.S., driven by our compassionate, safe, and cost-efficient care, and superior service to referring providers and patients. RAYUS Radiology is built on our brilliant medicine, brilliant team, brilliant technology and services-all to provide the highest level of patient care possible.

We bring brilliance to health and wellness. Join our team and shine the light on Radiology Services!

Responsibilities:

Under direction, the Center Supervisor assists in planning, organizing, and coordinating the day-to-day operation

of the Diagnostic Imaging Center; recommends, acts as superuser with implementations, and adheres to policies,

and procedures related to diagnostic imaging. The Center Supervisor trains Patient Services and Health

Information Representatives, in addition to, supervision of all center staff, including clinical team members

ensuring increasing levels of patient and employee satisfaction while improving the efficiency of the center's

daily functions. This position is full-time, Monday-Friday 11:00am -7:30pm and occasional Saturdays.

Administrative task 90%

* Supervises daily operations of the center; to include working with administrative team, technologists, and

Radiologists.

* Proactively monitoring the optimization of patient flows and cycle time.
* Work with Center Manager to set goals as needed to meet expectations. Communicates with team to

ensure all center goals are clear, understandable, and achievable.

* Contribute to development or enhancement or operational and recovery procedures, policies, and tools.
* Advises Center Manager of operational training gaps, staff development issues and other observation and

areas or opportunity that may involve training.

* Provides feedback coaching and training to team members.
* Maintain daily/monthly employee schedules.
* Reconcile of daily revenue cycle patient collection, document, and maintain journal entries.
* Effectively manage multiple projects and tasks.
* Assist in the continual development of RAYUS systems and processes.
* Attends administrative meetings and participates in committees as requested.
* Maintain strict confidentiality of PHI in adherence and compliance to HIPAA regulations.
* Maintain and upkept reception and patient waiting area(s) such as cleanliness, sanitation, literature

organization and beverage supply.

* Uphold the DCA Core Values, by building unity within our Extreme Team, strengthen work ethics to

ensure that all staff have Integrity and providing Legendary Service through our passion for excellence,

and assisting management with innovative solutions.

10% other tasks as needed

NoFull-time

Minimum of a High School Diploma, Associates or Bachelor's degree in related field preferred.

Experience

Minimum of five (3) years of related experience, in the healthcare field, with a minimum of two (2) years of supervisory experience.

Specialized knowledge

Knowledge of Medical Terminology, and office procedures

Knowledge of diagnostic imaging procedures and process.

Knowledge of computer programs, spreadsheets, and applications.

Skills & Abilities

Strong communication skills, both written and spoken.

Conflict resolution to include recognize, evaluate, solve problems, and correct errors.

Interpersonal people skills, the ability to establish and maintain effective working relationships with other

Employees, patients, organizations and the public.

Organization skills and be detail oriented.

Ability to process patients and public inquiries and respond with poise and efficiency.

Ability to conceptualize work flow, develop plans and implement appropriate actions.

Ability to maintain confidentiality of sensitive information.

Competencies:

Healthcare Business Acumen

Patient Centered Focus

Patient Access/Business Office

DCA and CDI is an EO Employer/Vets/Disabled

Delray BeachFlorida