Expression of Interest Customer Service Officer

Expression of Interest Customer Service Officer

Concentrix | brisbane, QLD, AU

Posted 3 days ago

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Description

Job Description Concentrix is an award-winning global CX solutions company who creates amazing experiences for the world’s best brands and their customers. We’re an ambitious team of innovators, risk-takers, and game-changers: the kind of folks who thrive on solving complex problems.

Are you passionate about helping people and providing a great customer experience while learning new skills and growing your career?
This is your chance to play an integral role and make a positive impact in people’s everyday lives.
Working with our vibrant team in Brisbane City, taking inbound calls, providing support and empathy for real care solutions to everyday Australians. 

Applicants must be 18+ and an Australian Citizen

Key Role Details:

  • Full Time and Part Time opportunities. 
  • Pay Rate: From $25.31/hr + Super, Penalty Rates & Incentive earnings!
  • Brisbane CBD Location ( right opposite central station)
  • Training:  PAID training! 
  • December/January Start dates
  • Key Responsibilities of the role:

  • Actively listening to understand customer needs, demonstrating empathy while establishing credibility and rapport
  • Referring customers, where appropriate, to seek independent support
  • Provide an exceptional service experience
  • All other duties as directed within the scope of skills and training
  • What's in it for you?

  • Diversity and inclusion.
  • Unlimited learning and career growth​.
  • Ability to enrol in a fully funded and nationally recognised Certificate III in Business 
  • Bonuses:  Uncapped employee referral bonuses!
  • Exclusive onsite Café , free use of coffee machines and fruit baskets delivered weekly.
  • Gym and childcare discounts  – receive discounts for childcare and gym memberships
  • For you and your community:  We deliver massive impacts for our clients, staff, and the world through our ESG – Environmental, Social and Governance commitments including World Clean Up Day, #MyOneEarthPromise and other opportunities to support our communities and world.
  • If you are keen to take on a new challenge in well established, global organization that truly has the ability to help everyday Australians, apply now!

    Concentrix is an equal opportunity employer.

    Being an equal opportunity employer means that Concentrix provides the same benefits and opportunities for hiring and advancement to everyone without discriminating due to protected characteristics such as age, gender, sexual orientation, ethnicity, nationality, religion, disability, and medical history.

    Location:

    AUS Brisbane - 288 Edward Street

    Language Requirements:

    Time Type: