Residential Liaison Coordinator - Urgent Position

Residential Liaison Coordinator - Urgent Position

Helping Hand Aged Care | south australia, SA, AU

Posted 5 days ago

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We are hiring an expert Residential Liaison Coordinator to join our diverse team at Helping Hand Aged Care in Adelaide.
Growing your career as a Full Time Residential Liaison Coordinator is an incredible opportunity to develop productive skills.
If you are strong in presentation, communication and have the right drive for the job, then apply for the position of Residential Liaison Coordinator at Helping Hand Aged Care today!

Job Title:Residential Liaison Coordinator - Care & Wellbeing
Job Type:Permanent Part Time 0.6FTE
Location:Golden Grove
Love what you do. Love where you work.
Benefits & Perks
Salary package a maximum of $15,899 tax-free each year
Access to a Meal Entertainment and Holiday Accommodation Card provides you with an additional $2,650 tax-free per year
17.5% annual leave loading
Discounted Private Health insurance via salary sacrifice
Ongoing training and development opportunities
Be part of a values-based organisation that reflects those values in our decision-making, service models, and accountability throughout the organisation
EAP - employee assistance program

About the opportunity
Apply your customer service skills and caring nature to build connections and solve problems, this newly created role asResident Liaison Coordinator – Care & Wellbeingwill provide enhanced advocacy and support for residents, their representatives, and families.
Join a supportive team on a part-time basis (0.6FTE, 46 hours per fortnight)days and work hours will be negotiated with the successful applicants.
The Residential Liaison Coordinator - Care & Wellbeing plays an integral role in facilitating the social, emotional, and spiritual well-being of residents and provides concierge like services to residents and their representatives.
To view the full position description and key accountabilities please click here
About you
Demonstrated experience with delivering high-quality customer services and care to a diverse range of stakeholders
Strong communication skills, both verbal and written
Demonstrated ability to relate and communicate with customers with respect, courtesy, and sensitivity
Strong problem-solving skills and use of initiative
Demonstrated empathy, being able to put yourself in the shoes of others
Strong time management skills demonstrating the ability to effectively prioritise work activities, and work well under pressure
Ability to work both autonomously and as part of a broader team effectively
Ability to form strong working relationships with a multi-disciplinary team
Intermediate to advanced skills in the Microsoft suite including Word, Excel, PowerPoint, and Outlook
The ability to readily adapt to new technology

Please note the following requirements for work in the Aged Care Sector:
Current Influenza vaccination
COVID19 vaccination/ both doses and booster
Current National Police Clearance

About us
Be part of a vibrant, inclusive, friendly organisation that genuinely cares for its staff. Helping Hand is a not-for-profit organisation offering in-home help, retirement living and residential care to over 7,000 older South Australians in Adelaide and regional South Australia. Our staff does more than simply treat the physical needs of the people they care for. They are skilled, patient, respectful and kind, forming relationships with their clients, assuring them, caring for them, and protecting them.
Our diverse range of services allows people to choose to stay at home and receive assistance, downsize to a retirement living unit or move into one of our eight fully accredited residential facilities. Through our team of more than 1,900 staff, Helping Hand supports over 7,000 clients throughout metropolitan and regional South Australia.
Helping Hand provides guidance to our workforce to support diversity, inclusion and belonging through The Helping Hand Way and our specific projects in the areas and communities of LGBTQIA+, Cultural Diversity, Forgotten Australians/Care Leavers, gender equality and family and domestic violence.
For confidential inquiries please contact Upasana Singh, Residential Services Manager Golden Grove onView phone number on
All applicants must have the right to work in Australia and hold a current national police check or be willing to obtain one. All current Helping Hand employees must notify their manager of their intent to apply
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Benefits of working as a Residential Liaison Coordinator in Adelaide:

? Company offers great benefits
? Company offers career progression opportunities
? Competitive salary