Client Lead

Client Lead

Kantar Group Limited | new south wales, NSW, AU

Posted 3 days ago

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Description

We go beyond the obvious, using intelligence, passion and creativity to inspire new thinking and shape the world we live in.

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Job Details

Client Lead
Kantar Public Australia
Location: ideally Sydney – but also open to Canberra, Adelaide, and Brisbane
Kantar Public is the largest dedicated public sector research and evaluation agency in Australia, with offices in Melbourne, Sydney, Brisbane, Canberra, Adelaide and Perth. We work exclusively with governments and not-for-profits on a range of social, environmental and economic issues such as youth mental health, drug and alcohol support services, employment programs, school education, bushfire recovery, and more.
Due to business growth, we are looking for aClient Leadto join our team. In this role, you will lead small / mid-size projects, including client management, design of all materials, reporting and presentation, larger projects under supervision / with support of senior staff, including all facets of the project, develop client relationships and identify opportunities for growth in the business.
Key Responsibilities
Winning Work
Lead medium complexity proposals and continuing to support senior staff in the development of highly complex proposals. Able to design an appropriate methodology to meet client objectives and budget, and understand the broader issues impacting project scope and feasibility.

Leading Projects
Manage client relationship throughout the project, leading discussions on approach, progress and client impact. Able to independently develop all materials required for data collection and brief the project team to ensure everyone understands the client’s needs and their role in the project.
Manage any issues through the project finding solutions and where necessary advising senior staff of any potential impacts on the business.
Can independently prepare a full report for medium complexity projects and provide a full draft for more highly complex projects, including development of a ‘strawman’ report, implications and conclusions that address the client’s objectives. Able to build and deliver a concise and engaging presentation demonstrating insight against client objectives.

Managing Client Relationships
Build strong client relationships that go beyond the delivery of the project in isolation. Understands the client’s world and what is impacting them, and how this may impact our work together. Able to identify growth opportunities and have proactive conversations with clients about them.

Staff Development
Mentor junior staff, providing on the job instruction and feedback.
(If relevant) Manage junior staff providing regular feedback on performance, build a development plan, meet regularly to assess performance against development goals and targets.

Your Profile
Clients leads are expected to….
Understand both qualitative and quantitative methods and how to utilise them appropriately to design a research program to meet client needs and budget
Be able to draw conclusions from our evidence that address our client’s objectives
Articulate insights (both in writing and in person / presentation) to provide clients with outcomes that meet or exceed expectation

?Personal behaviours / qualities:
Each employee is encouraged to demonstrate Kantar Public’s values and behaviours in addition to their specific responsibilities: Growth mindset, Flourish and Purposeful collaboration.
We expect all our people to be:
Able to build relationships
Adaptable and able to think outside the square
Able to work autonomously and as part of a team

What do we offer
At Kantar Public, we have an integrated way of rewarding our people based around a simple, clear and consistent set of principles. Our approach helps to ensure we support a pay for performance culture, where your reward and career progression opportunities are linked to what you deliver.
We want to create an equality of opportunity in afair and encouraging working environmentwhere people feel included, accepted and are allowed to flourish in a space where their mental health and wellbeing is taken into consideration.
We are committed to inclusion and diversity and encourage applications from all sections of society and do not discriminate based on age, race, religion, gender, pregnancy, sexual orientation, gender identity, disability, marital status, or any other legally protected characteristics.
We provide a comprehensive and highly regardedlearning and development programme.
We are committed toflexible working practices.
We go beyond the obvious, using intelligence, passion, and creativity to inspire new thinking and shape the world we live in.
Apply for a career that’s out of the ordinary and join us.
Does this sound like you? Don’t hesitate and apply online!
You will join an international leading company and be surrounded by passionate colleagues in an open and engaging environment.
Location
Sydney, Hickson RoadAustraliaKantar Rewards Statement
At Kantar we have an integrated way of rewarding our people based around a simple, clear and consistent set of principles. Our approach helps to ensure we are market competitive and also to support a pay for performance culture, where your reward and career progression opportunities are linked to what you deliver.
We go beyond the obvious, using intelligence, passion and creativity to inspire new thinking and shape the world we live in. Apply for a career that’s out of the ordinary and join us.
We want to create an equality of opportunity in a fair and supportive working environment where people feel included, accepted and are allowed to flourish in a space where their mental health and well being is taken into consideration.
We want to create a more diverse community to expand our talent pool, be locally representative, drive diversity of thinking and better commercial outcomes.
Kantar is the world’s leading data, insights and consulting company. We understand more about how people think, feel, shop, share, vote and view than anyone else. Combining our expertise in human understanding with advanced technologies, Kantar’s 30,000 people help the world’s leading organisations succeed and grow.